Job Description

Busy and Growing Pediatric practice in North Andover is currently looking for a positive and engaging Full Time (4 day) or Part Time (3 day) Medical Receptionist. Full benefits eligible at 30 hours or more/ week!

General responsibilities include but are not limited to:

• Position is primarily focused in our call center, to quickly answer incoming calls with a warm welcome, accurately schedule patient appointments, verify insurance and demographics, and process messages for refills & other requests.
• May rotate between the front check in desk and call center
• Support patients, families, providers, and colleagues with positive attitude.
• Must be able to multi-task and have excellent customer service skills.
• Candidates will need strong computer skills and experience using EPIC medical records system.
• Pediatrics experience a plus.
• Bilingual (Spanish Speaking) a plus.

REQUIREMENTS:

• Positive and engaging personality and the ability to flex and multitask with the day to day needs of a busy pediatric office REQUIRED!
• 1 + yrs Experience at a medical or hospitality front desk preferred
• Experience using EPIC medical records system preferred
• Associates Degree or higher preferred
• Work schedule is 3 days (30 hrs/wk) or or 4 days (40 hrs/wk) with 10 hour days, 8am - 6pm , may participate in the weekend rotation (overtime rate).

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