Job Description

Job Description

Job Description

Inside Sales Representative for Dental Lab

Full-Time | Bartlett, TN (Onsite)

Are you a motivated self-starter who thrives on sales and building relationships? R-Dent Dental Laboratory, the largest privately-owned dental lab in the Mid-South, is seeking a Customer Relations & Sales Specialist to join our team.

In this role, you’ll be the voice of R-Dent—making outbound sales calls, growing customer accounts, and ensuring every dentist feels valued and supported. You’ll partner with our technical team to resolve issues quickly, promote our products and services, and help drive sales growth across our region.

Compensation: starting at $22-28 per hour base compensation with monthly incentive opportunity

Schedule: Mondays – Thursdays 8am-4pm (or 8:30-4:30pm) and Fridays from 8am-12pm.

What You’ll Do

• Make proactive outbound sales calls to generate new cases and grow existing accounts.
• Handle inbound calls, emails, and live chats with professionalism and urgency.
• Resolve customer issues while building long-term, trust-based relationships.
• Support marketing promotions and cross-sell additional lab services.
• Use CRM tools to track calls, update accounts, and manage your pipeline.

What We’re Looking For

• Sales-driven mindset with a track record of hitting or exceeding goals.
• Confident communicator —persuasive, professional, and great at handling objections.
• Resilient & motivated —you don’t take “no” personally and stay driven.
• Customer-focused —you know how to make clients feel valued and supported.
• At least 1 year of inside sales experience on the telephone is required. Experience in the dental industry is preferred. Account management and/or customer service experience is a plus.
• Applicants must be at least eighteen years of age with high school diploma (or equivalent) and authorized to work in the United States.

Why Join R-Dent?

• Competitive pay with performance incentives.
• Work with a family-owned business that’s been trusted for 45+ years.
• Be part of a supportive, growth-focused team.
• Help dentists succeed while advancing your sales career.

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