Join to apply for the Cloud Engineer role at Alarm.com Join to apply for the Cloud Engineer role at Alarm.com The Cloud Engineer collaborates with the Cloud Architecture and engineering teams in the implementation and operation of Alarm.com’s multi-site data center infrastructure. This position works closely with the Network Operations, Software Engineering and Quality Engineering teams in meeting and exceeding Alarm.com’s internal and external SLAs around maximum availability, security, recoverability and compliance. This includes monitoring, validating changes, gathering and reporting metrics, testing, incident management, and change management. The Cloud Systems Engineer’s primary job responsibilities will include: Designing and implementing private cloud, public cloud and hybrid solutions; Monitoring, maintaining and updating hardened configurations and baselines; Implementing availability and performance monitoring frameworks; Implementing and testing system level High Availability and Disaster Recovery plans; Tracking, controlling, and reporting status of system conditions, software, documentation, and infrastructure changes to management; Troubleshoot and remediate issues across the infrastructure and create plans to prevent the same problem in the future; Develop and maintain automation scripts or frameworks; Providing high quality support to customers, prospects, management and peers; Other Duties as assigned. Requirements include BS in Computer Science or related field, 3+ years relevant work experience in private/public cloud, SAN and networking, working knowledge of hyper-converged infrastructure, experience supporting multi-site and hot-hot architectures, working knowledge of Windows Server operating systems including security patching using SCCM, Failover Clustering, DHCP, DNS, and Active Directory, experience with VMware data center stack, understanding of storage infrastructure solutions such as NetApp Data ONTAP and Pure Storage Purity OS, proficiency in block and file storage protocols, familiarity with Cisco MDS SAN switching, zoning, and fabric configuration, foundation of datacenter networking fundamentals, experience with Cisco UCS Manager and Intersight, experience implementing and maintaining monitoring frameworks, scripting for automation and systems management, experience with enterprise backup and recovery solutions, familiarity with Jira or similar ITSM tools and ITIL-based processes, familiarity with multi-tiered escalation and on-call procedures, experience working in SOX, FISMA, HIPAA, and PCI-compliant multi-tenant environments, working knowledge of Linux operating systems, ability to work collaboratively within a team environment using Agile methodologies, self-directed approach, rack, cable, and install servers, storage, and network hardware, perform hardware diagnostics, replacements, and upgrades, manage structured cabling, document rack elevation DCIM, support OOB management setup, coordinate equipment deliveries, decommissions, and secure disposal. Note that sponsorship for employment authorization is not available. The company values collaboration in person with employees working from the office 4 days a week. Alarm.com offers competitive pay and benefits including medical plans, HSA, 401(k), paid holidays, wellness time, vacation, maternity and bonding leave, disability and life insurance, FSAs, well-being resources, and a casual dress environment. Alarm.com is an Equal Opportunity Employer. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Alarm.com by 2x Get notified about new Cloud Engineer jobs in Dunn Loring, VA . Herndon, VA $160,000.00-$182,000.00 3 weeks ago Reston, VA $110,000.00-$135,000.00 6 days ago Washington DC-Baltimore Area $80,000.00-$120,000.00 1 day ago Fairfax, VA $110,000.00-$130,000.00 2 weeks ago Washington, DC $100,000.00-$125,000.00 5 months ago Chantilly, VA $10,000.00-$215,000.00 6 days ago District of Columbia, United States $90,000.00-$145,000.00 8 months ago Reston, VA $135,000.00-$155,000.00 4 weeks ago Arlington, VA $90,000.00-$105,000.00 3 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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