Job Description

Job Description

Job Description

Come join the team at Advanced Appliance Service as a Factory Certified Repair Technician!

Advanced Appliance Service, Charlottes largest appliance repair service provider, is looking for an in-home Service Technician with a great attitude and the ability to help customers with their appliance repairs in a fast-paced environment.

We are looking for highly organized and excellent communicators who can be dedicated team players providing our customers with fast, honest and expert service.

Advanced Appliance provides competitive pay and ongoing training for our employees to succeed in an interesting and fulfilling field.

For the Service Technician, we provide the following:

Service Van
Fuel Card
Specialized tools
Uniforms
Laptop Computer
Smartphone
Industry training
Incentive plans
401K
Health, Vision, Dental and Life Insurance
Short Term Disability

As an In-Home Service Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Icemakers, Garbage Disposers and other major home appliances in the customers home.

Service Technician responsibilities include:

Providing timely and quality repairs
Maintaining high-quality customer service and care
Providing knowledgeable and courteous repair service
Driving a service vehicle through an assigned route
Record all activities via computer system
Communicating with customers about their appliance and repair needs
Maintaining truck stock inventory
Following the truck maintenance schedule and keeping a clean, organized truck
Attend all training, meetings and other events as required

Requirements of the Service Technician role include:

Someone mechanically inclined, or has an electrical or HVAC background
Will train if no experience
Would consider relocation service for 2-5 years experience in the appliance industry
Ability to use a computer for part inquiries, ordering and documenting daily customer jobs
Working mechanical knowledge, including the use of tools and test equipment
Read and interpret wiring diagrams, schematics and other service information
Strong communication skills
Passion to serve customers
Ability to perform accurate repair of customer product
Ability to follow directions and specific process steps to ensure quality
Must possess and maintain a valid state drivers license
Must pass drug screen and criminal background check
Must be at least 18 years of age
Must be able to push, pull and reach for appliances
Regularly required to stoop, kneel and bend
Ability to occasionally lift up to 100 lbs.

Job Tags

Temporary work,

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