Job Description
What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates with passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behaviour, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position? Our Anti-Money Laundering (AML) Analyst will be an integral part of our operations team. The AML Analyst will primarily provide timely review of alerts and investigations while providing a comprehensively documented conclusion in support of actions taken in accordance with the company's policies and procedures.
You will be responsible for:
- Reviewing and analysing system-generated alerts to provide a comprehensive analysis of player transactional activity. This includes reviewing customer profiles, prior reviews, past investigations, account documentation, and conducting online research.
- Handling alerts from initial trigger through escalation to other departments for further review and final SAR determination.
- Making sound decisions on alerted activity to either clear, escalate for investigation, or route to the appropriate team in line with established procedures.
- Conducting Internal Referral-derived investigations of player accounts, providing a comprehensive review of overall player activity and profile, including Enhanced Due Diligence (EDD) where applicable.
- Handling escalations received from other teams, ensuring they are reviewed, documented, and resolved according to protocols.
- Supporting special projects and other AML-related tasks as assigned.
- Assisting with the training and knowledge-sharing of peers to ensure consistency in alert handling and escalation practices.
What are we looking for? We are looking for an individual who has:
- Excellent written and verbal communication skills
- The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for the AML/BSA, sports and casino gaming industries The ideal candidate will have:
- Bachelor's Degree or at least 4 years of AML/BSA experience in the Banking or Casino Industry
- Good investigation skills, sound judgement and the ability to review and interpret data and activity in order to make accurate decisions
- Analytical skill set, with the ability to communicate
- Strong interpersonal skills
- Knowledge and understanding of the rules and regulations of the gaming industry
- The ability to adapt to changing priorities and to thrive in a fast-paced work environment
- Previous experience in customer verification and transactional activity analysis. KYC or affordability/due diligence would be preferred but not essential
- Ability to work weekends and holidays.
What's in it for you? We offer our employees more than just competitive compensation. Our team benefits include:
- Competitive pay and benefits
- Start-up culture backed by a secure, global brand
- Potential Hybrid Scheduling
- Opportunity to shape and develop risk-based AML monitoring strategies, processes and create a best-in-class customer experience for the Hard Rock Digital community
Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where, regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
Job Tags
Remote work, Weekend work,