Virtual Travel Assistant (Work from Home) Job at Feyer&Associates, Pennsylvania

NnNUQmdKYVJNcjJUYVpCNGdXblFnamhYTXc9PQ==
  • Feyer&Associates
  • Pennsylvania

Job Description

About the job

Work remotely from home, booking itineraries, destinations, and activities. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years, serving clients all over the world. No experience is necessary. We will train you. This is a commission-based role.

Core Responsibilities:

  • Serve as primary customer contact, providing premium concierge-level service to travelers from start to finish
  • Respond to telephone, email inquiries, and online travel submissions in a timely fashion
  • Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation
  • Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc...
  • Become familiar with multiple web-based booking engines and travel resources
  • Pricing & and cost calculations for changes or added trip fees
  • Provide e-tickets and take credit card payments over the phone.

Travel Planning and Sales:

  • Plan and sell transportation, accommodations, insurance, and other travel services.
  • Collaborate with clients to understand their needs and provide advice on suitable destinations, transportation modes, travel dates, costs, and accommodations.

Qualifications:

  • No experience necessary; we will train
  • Exceptional customer service abilities
  • Superior written and verbal communication skills
  • Strong organization with the ability to prioritize and multi-ask
  • Job Type: Full-time or part-time

Benefits:

  • Flexible Schedule: Enjoy the flexibility of working remotely.
  • Personal Website: Opportunity to have a personalized website for professional representation.
  • Daily Training Available: Access ongoing training to stay informed about industry developments.

Customer Communication:

  • Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers.
  • Communicate effectively with clients to address inquiries, offer assistance, and ensure a smooth travel experience.

Booking and Financial Transactions:

  • Book transportation, make hotel reservations, and handle payment/fees.
  • Use promotional techniques and prepare materials to sell itinerary tour packages.

Issue Resolution:

  • Address and resolve problems, complaints, or refund requests promptly.
  • Maintain a high level of customer satisfaction through effective conflict resolution.

Industry Knowledge and Networking:

  • Attend seminars to stay updated with tourism trends.
  • Build and maintain a network with tour operators to enhance service offerings.

Skills:

  • Fluency in English; multilingualism is a plus.
  • Strong sales skills and commercial awareness.
  • Effective interpersonal and negotiation skills.

If you have a passion for travel, excellent communication skills, and a knack for sales, we invite you to join our team as a Remote Coordinator. Embrace the opportunity to create memorable travel experiences for our clients while enjoying the benefits of a flexible schedule and continuous training.

Job Tags

Full time, Part time, Local area, Remote job, Flexible hours,

Similar Jobs

Seattle Children's

Registered Nurse (RN) - NICU - Neonatal Intensive Care - $48-90 per hour Job at Seattle Children's

 ...Type: Staff Registered Nurse - NICU (0.9 FTE, night shift)*Sign on bonus + Relocation for qualified external, experienced Pediatric / Neonatal ICU nurses* No pediatrics experience? No problem! If you have experience working with adult populations, we will provide... 

Rinchem Company, Inc.

Truck Driver - CDL (Class A) - OTR Job at Rinchem Company, Inc.

 ...LLC A Rinchem Company Are you ready to drive your career forward with a company that truly understands and values professional truck drivers? Join CGL Transport, LLC, a subsidiary of Rinchem, where we prioritize your success, safety, and satisfaction. Facility Perks... 

Pierre Strand

Online English Teacher Job at Pierre Strand

 ...Are you a truly exceptional North American teacher, fuelled by the desire to ignite a passion for learning in those you teach? We invite...  ...a positive impact on students through the art of teaching English. Key Responsibilities Deliver engaging English lessons to... 

Innovative Medicines

BioProcess Engineer III Job at Innovative Medicines

 ...Or ~ Bachelors' degree in Biology, Chemistry, Biotechnology or applicable field with 3 year experience in the manufacture of Novartis Gene Therapies product; Excellent oral and written communication skills. Strong technical writing ability. Ability to... 

BayMark Health Services

Full Time Substance Abuse Counselor Job at BayMark Health Services

: Substance abuse counselor will be in charge with assisting patients through medically assisting treatments and offering techniques for handling opioid addiction. Counselor conducts individual sessions and group sessions to assist with crisis management and coping strategies...