This is a remote position. POSITION SUMMARY: The Transportation Dispatcher is responsible for providing support for School of Origin Transportation Program. The Transportation Dispatcher will schedule and dispatch drivers to meet all required transports; via the integrated Route Genie App. Receive incoming urgent and non-urgent calls simultaneously operating the telephone and computer systems. This is a position requiring exceptional customer service and attention to detail. Applicant must have the ability to adjust to last minute changes and work with providers to schedule emergency pick-up or drop off of new or established students. Additionally, this position requires the applicant to cultivate strong relationships with provider partners to reduce the stress that comes with last minute schedule changes. This position will represent ABH® and its services in a positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work. DUTIES AND RESPONSIBILITIES: Receives last minute schedule changes from DCF, Provider or Parent and makes the necessary applicable routing changes in the Route Genie tracking software; Working with Transportation Supervisor to address service issues; Maintain logs of the calls received and transportation cancellations or no-shows and will enter data into spreadsheets and databases as needed; Processes the routing and dispatching activities and assigns drivers to routes; may contact drivers to alert them of time sensitive schedule changes. Answers questions and concerns regarding transportation issues; Ability to learn and master scheduling software system (Route Genie) Data entry of new student’s paperwork for transport; Log reports on all activities occurring during the shift; Work schedule is 7:00 am – 3:30 pm; Flexibility to work other hours as needed; Attends annual Conflict of Interest training; Process same day and ongoing change requests as well as student build outs; Maintain student schedules while utilizing school calendars and student referrals; EDUCATION AND EXPERIENCE REQUIREMENTS: High school diploma or general education degree (GED) required; 2 years of experience in customer service data entry and tracking software systems a must; KNOWLEDGE/SKILLS/ABILITIES: Must have exceptional communication skills and a great customer service attitude at all times; Strong data entry and computer skills including MS Office (excel, word, outlook) and dispatch software; Knowledge of grammar and punctuation; Learning and mastering our transportation scheduling software system; Must be able to work in a fast paced, environment and be able to meet critical deadlines each day with confidence and a positive attitude Accuracy and attention to detail; Ability to work in high pressure situations; Exceptional time management and organizational skills; Demonstrated ability to work with a minimum of supervision Other duties may be assigned; Strong attention to detail; ability to work on multiple tasks and meet deadlines; Strong written and verbal communication skills required; PI77624888aeeb-25448-38688263
...will be provided during the interview process. Employment Type: Full-time Pay Range: $7.25 per hour - $16.00 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong...
...~Employee discounts~Opportunity for advancement~Paid time off~Parental leave~Profit sharing~Training & developmentPharmacy ClerkCome join a great team and enjoy flexible hours and a variety of job duties with opportunity for advancement. I am looking...
...Job Description Job Description Envision Education seeks a Chemistry Teacher for the 25-26 school year. Potential $5,000 signing bonus, $3,500 supplement for MA, and $5,000 supplement for San Francisco. Who We Are Our mission is to transform the lives...
1.Oversee gas dock, rental dock and wet slips 2.Verify that dock crew is properly trained in all areas of responsibility a. Movement of customer boats during launch and retrieval including proper procedure of removing/installing covers and securing boats and personal...
# Assist the HR team in day-to-day operations and administrative tasks. # Support in recruitment processes such as job postings, CV screening, and interview scheduling. # Help with employee onboarding and maintaining employee records. # Assist in organizing...