Job Description

Senior Applications Engineer, Technology Risk & Compliance

*US Citizens or GC Holders

*NYC on-site

Responsibilities

• Lead the planning and execution of migrating the firms on-premises Intapp platform to the cloud, including identifying new capabilities that drive business value.
• Collaborate closely with the Conflicts and Intake team to understand their processes, terminology, and workflows, enabling effective analysis of application features and configurations.
• Partner with local business stakeholders to gather requirements and deliver tailored solutions that meet operational needs.
• Provide informed recommendations to business and IT leadership based on a deep understanding of the Intapp platform, product roadmap, and key business drivers.
• Develop and maintain a strong working relationship with Intapp to advocate for desired product enhancements, features, and bug fixes.
• Participate in application implementations, upgrades, enhancements, troubleshooting activities, and roadmap development.
• Oversee and manage assigned solutions, ensuring their ongoing stability, performance, and overall health.
• Monitor system performance and capacity, prepare regular reports, and lead capacity planning efforts.
• Partner with IT teams to design, develop, and deploy new features and capabilities; lead and manage these initiatives through completion.
• Maintain up-to-date architecture diagrams, documentation, and support materials for use by engineering and support teams.
• Follow and actively contribute to IT Change Management, SDLC, and Incident Management processes.
• Collaborate on the development and delivery of training materials and quality assurance activities for supported applications.
• Provide coaching and mentorship to junior analysts while coordinating effectively with on-site, remote, and offshore team members.
• Work with Quality Assurance to develop test scripts, procedures, and remediation plans.

Proficiencies

The Senior Applications Engineer should demonstrate strong proficiency in:

• Exceptional communication, organization, negotiation, critical thinking, leadership, and customer-service skills.
• Intapp configuration tools, including Forms, Workflows, and data sets.
• Cloud technologies, including features, integrations, and release management.
• System integrations such as APIs, web services, FTP, and database-to-database connections.
• AI and Generative AI concepts, and their applications within legal industry technology and broader IT ecosystems.
• SQL Server, SQL development/queries, and reporting tools.
• Project planning, resource management, and collaboration tools such as Confluence and JIRA.
• Security best practices, standards, and procedures.
• Data governance principles and best practices.
• Strong analytical and problem-solving capabilities.
• Clear written and verbal communication accessible to non-technical users.
• High effectiveness in collaborative, team-driven environments.

Qualifications

• Minimum of 7 years of experience in information technology.
• Minimum of 5 years supporting enterprise platforms.
• Minimum of 3 years working with Intapp Conflicts, Intake, Walls, and Terms, or similar risk and compliance solutions.
• At least 3 years of executive-level stakeholder engagement and customer service experience preferred.
• At least 3 years of experience in a professional services or legal environment preferred.
• Minimum of 3 years working with cloud or SaaS solutions.

Job Tags

Similar Jobs