Job Description

DHL Supply Chain is Hiring!

At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

• Position: Reverse Logistics Specialist I
• Shift: 1STshift 6am-2pm Monday-Friday
• Pay: $20.50 per hour.
• Additional Incentives: All full-time employees are eligible to qualify for monthly attendance bonus

In addition to the general job description below, the ideal candidate will also have the following skills: Attention to detail & comfortable with technology.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• AFFORDABLE medical, dental, and vision coverages offered on your 30thday
• Paid vacation and holidays
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world

Role Purpose :

Responsible for all aspects of the reverse logistics operations within the hub walls. This includes proper check in, receipt, wrapping, slotting, and picking and final client return process. The scope of this responsibility includes both physical handling as well as system related handling. This associate may lead Reverse Logistics Specialist II’s, warehouse and clerical team members while accomplishing these items.

Key Accountabilities :

• Direct Reverse Logistics Specialist II’s, warehouse and office associates in performing reverse logistics functions within the facility.
• Interact with both customers and clients on a daily basis in order to complete job tasks. This will include phone calls, conference calls, e-mail, and face to face communications.
• Responsible for daily, weekly, and monthly reporting for both internal and external use.
• Responsible for creation and daily update of Returns orders within NxTier. This will include all client demands relating to order processing and updating.
• Accountable for inventory integrity as it relates to all reverse logistics merchandise, starting from the point of receipt into hub operations and progressing through to the point of shipment to client.
• Communicate daily, weekly, and monthly with fellow warehouse and clerical associates, site leadership, customers and clients.
• Responsible for development and communication of process improvements found during merchandise handling.
• Responsible for goals set by facility general manager as well as the sector. All goals will be defined at the site level.
• Accountable for the general organization and cleanliness of all work areas utilized during the reverse logistics process. This includes both warehouse and office work areas and stations. Responsible for supporting the entire operation as it relates to general housekeeping.

Required Education and Experience :

• High School Diploma or Equivalent
• 2-4 years related experience

Our Organization is an equal opportunity employer.

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