Job Description

Summary

Are you passionate about dining out and supporting local restaurants? Do you thrive in a fast-paced, sales-driven environment and love building meaningful relationships with clients? If so, we’d love to meet you.

Yelp’s Guest Manager is a powerful front-of-house solution that helps restaurants create exceptional guest experiences and streamline their operations. With the largest restaurant discovery platform in the world behind it, Guest Manager helps restaurateurs attract more diners and deliver unforgettable hospitality.

As a Restaurant Client Partner, you’ll take ownership of your pipeline and your success. You’ll work with restaurants already using one or more Yelp products, helping them maximize value, expand their footprint, and connect more deeply with their communities. This is a full-cycle sales role, and we’re looking for someone who thrives on the thrill of the close, bounces back quickly from setbacks, and thinks creatively to find solutions that drive real impact.

You’ll also be part of the Yelp Sales Development Program, a structured growth track with clear expectations, performance milestones, and opportunities for advancement. We’ll give you the training, tools, and support you need to succeed—but your grit, hustle, and hunger will take you the rest of the way.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.

What you'll do:

• Own your book of business and sales pipeline from prospecting to close
• Drive the full sales cycle through outbound outreach, discovery, solution selling, and negotiation
• Identify upsell and cross-sell opportunities to expand current client relationships
• Build lasting partnerships with restaurant owners, operators, and managers
• Use creativity and persistence to overcome objections and tailor solutions
• Consistently exceed monthly sales goals and performance metrics

What it takes to succeed:

• Hold a Bachelor’s degree and/or 1+ years of outbound sales experience
• A go-getter mindset: you’re scrappy, resilient, and motivated to succeed
• Experience with restaurant technology (reservations, waitlist, or FOH systems) is a plus
• Strong communication skills and high comfort level selling over the phone
• A creative approach to problem-solving and value-based selling
• Proven ability to prioritize, multitask, and stay organized in a fast-paced environment
• Familiarity with Salesforce or similar CRM tools is a bonus
• A team player mentality with a competitive edge

What you'll get:

• Effective your first day: Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Compensation base salary is $52,000 annually + uncapped performance based incentives
• For more information about US benefits at Yelp, please check out this link

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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