REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Paycom Payroll Llc

AI Software Engineer Job at Paycom Payroll Llc

 ...expectations. In this role, you will collaborate closely with software engineers to deliver world-class AI solutions to our clients....  ...architecting analytical software systems using AI and ML. Experience developing software utilizing various languages, including Python, SQL... 

The Colonnade Hotel

Marketing Manager Job at The Colonnade Hotel

Marketing Manager Role OverviewThe Colonnade Hotel is seeking a Marketing Manager to support our brand marketing and communications efforts across digital marketing, paid media, and owned content. The Marketing Manager will oversee all marketing content including website... 

Delaware North at Progressive Field

Food Safety Supervisor Job at Delaware North at Progressive Field

 ...opportunity Delaware North Sportservice is hiring for seasonal Food Safety Supervisors to join our team at Progressive Field in...  ...degree required Minimum of 1 year experience in the food safety industry Excellent written and verbal communication skills Ability... 

Noble House Hotels & Resorts

Strategic Sales & Marketing Leader - Luxury Hotel (San Francisco) Job at Noble House Hotels & Resorts

 ...A prestigious hotel group in San Francisco seeks an experienced Director of Sales & Marketing to lead their sales and marketing team. The role involves managing revenue growth strategies and collaborating with various departments to achieve goals. Candidates should have... 

Staffmark

Medical Transcriptionist Job at Staffmark

 ...Medical Transcriptionist - Pathology Precision Expert Turn Medical Dictation into Meaningful Documentation Join a respected...  ...medical terminology knowledge to ensure precise and reliable transcription Transcribe audio dictations from multiple physicians with...