REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

SeekTeachers

Nursery Teacher Job at SeekTeachers

Description Nursery Teacher - Ras Al-Khaimah | Immediate Interview My client is looking for soemone who can handle a busy and cheerful nursery in Ras Al Khaimah. My client is seeking a dedicated, patient, and engaging nursery teacher... 

Centra Healthcare Allied

Travel Physical Therapist - $1,984 per week Job at Centra Healthcare Allied

 ...) that is licensed or in the immediate process, and qualifies, of obtaining Physical Therapist (PT) licensure in the state of OH to work in the specialty area of Home Health Care. This is a contract, 5x8 days position. This role assumes responsibility and accountability... 

Buckley Space Force Base

Utilization Review Job at Buckley Space Force Base

 ...Prime Source Verification (PSV) from National Student Clearing House. Copy of nursing license...  ...: Contract HCWs will not be required to work on federally recognized holidays. Hours...  ...40 hours per week. Tele-health/work from home is not an option. HCWs performing under... 

Josh Basaraba Farm

Farm equipment operator Job at Josh Basaraba Farm

 ...Job Description Job Description Farm Equipment operator includes but not limeted to planting , spraying, harvesting, grain cart, trucking and shop maintenance job would require experience in gps and Prescion ag , planting and spraying smoke free environment with modern... 

St. Luke’s University Health Network

Pediatric Nephrologist Job at St. Luke’s University Health Network

 ...system, a major teaching hospital, and one of the nations 100 Top Hospitals is seeking a Board Certified/ Board Eligible Pediatric Nephrologist to join our growing team of pediatric specialists at St. Lukes Childrens Hospital, Bethlehem Campus. As a result of the...