REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Luxor Healthcare

Nursing Home Exec Director (LNHA) | Leadership (St. Louis) Job at Luxor Healthcare

 ...A leading healthcare provider in St. Louis is seeking a Nursing Home Administrator/ Executive Director (LNHA) to oversee the facility's operations ensuring quality care for residents. The ideal candidate will hold a current nursing facility administrators license in Missouri... 

Halekulani Corp.

Sales & Marketing - Director of Commercial Strategy (Honolulu) Job at Halekulani Corp.

 ...Sales & Marketing - Director of Commercial Strategy Halekulani , 2199 Kalia Road, Honolulu, Hawaii, United States of America Job...  ...by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality... 

DISBELIEF

Senior Technical Artist (Video Game Studio) Job at DISBELIEF

 ...Full time Who We Are : Disbelief is a game development studio focusing on contracting and consulting services. Weve worked with...  ...a variety of areas including modeling, materials, texturing, animation, FX, gameplay, UI, as well as building art tools to improve workflows... 

Skillet Kitchens, LLC

Traveling Food Service Director (Midwest) Job at Skillet Kitchens, LLC

 ...deliver constructive feedback, and enforce safety as well as operational protocols. Ensure compliance with health, safety, and sanitation regulations, including HACCP, OSHA and PREA requirements. Perform routine inspections to sustain cleanliness and meet food... 

Lumicity

Entry Level Opportunity: Drywall Project Manager/Estimator Job at Lumicity

 ...drywall subcontractor, is seeking a motivated and detail-oriented Entry Level Project Manager Estimator to join their growing team. This position plays an important role in supporting commercial construction projects from initial bid through completion, ensuring accuracy...