REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Nesco Resource

Model Maker Job at Nesco Resource

 ...The Model Maker will create, design, and construct components and assemblies in various materials. You will plan jobs, design and build prototypes, and utilize essential machining operations tools, parts, and fixtures. You will use blueprints, drawings, and/or CAD designs... 

Noble House Hotels & Resorts

Strategic Sales & Marketing Leader - Luxury Hotel (San Francisco) Job at Noble House Hotels & Resorts

 ...A prestigious hotel group in San Francisco seeks an experienced Director of Sales & Marketing to lead their sales and marketing team. The role involves managing revenue growth strategies and collaborating with various departments to achieve goals. Candidates should have... 

Luxe Media, LLC

Volunteer Advisory Board Member (Chicago) Job at Luxe Media, LLC

 ...that demands initiative and imagination from every single team member that are heard, tested, and genuinely empowered to lead by example...  ...Felix Magazine by contributing to each issue. The Advisory Board solicits and writes articles for the luxury charity publication,... 

SkillBridge Academy

Public Relations Coordinator Job at SkillBridge Academy

 ...students, partners, and visitors. Job Description Skillbridge Academy is seeking a detail-oriented and articulate Public Relations Coordinator to support and enhance the organizations public image and communications strategy. This role is ideal for a... 

24 Seven Talent

Trade Compliance Analyst Job at 24 Seven Talent

 ...Job Description Trade Compliance Specialist (Contract) This role is an excellent opportunity to support a dynamic and inclusive trade compliance team while gaining exposure to business operations, internal systems, and import classification and compliance processes...