REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Amazon

Security Engineer, Devices and Services Security Job at Amazon

 ...components and device services, performing design and code reviews, implementing...  ...achieve.Basic Qualifications 2+ years of web protocols, common security attacks, and remediation...  ...posted until filled. Applicants should apply via our internal or external career site.

Solé Construction Partners

Construction Estimator Job at Solé Construction Partners

 ...Sole Construction Partners has an immediate opening for an Estimator. Are you a team player who thrives on learning, growth, and collaboration...  ..., or Supply Chain Management), but not required. Entry-level candidates welcome; we're open to training individuals with... 

Access Healthcare

Travel PACU Clinical Nurse Educator Job at Access Healthcare

 ...Job Description Access Healthcare is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Washington, District of Columbia. Job Description & Requirements ~ Specialty: PACU - Post Anesthesia Care ~ Discipline: RN ~ Start Date:... 

Cherished Companions

Elderly Companion/ Caregiver Job at Cherished Companions

 ...individuals to help care for local elderly clients, one-on-one, in their homes. Most of our elderly clients need help with day-to-day things...  ...laughter truly is the best medicine. ~ We hire State Tested Nursing Aides (STNAs), Home Health Aides (HHAs), Medical Assistants (MAs... 

Somewhere

SU - Property Manager – Airbnb & Short-Term Rentals Job at Somewhere

 ...Property Manager Airbnb & Short-Term Rentals Location: Latin America Salary Range: 900 - 2500 USD Role Description: The Property Manager for Airbnb and Short-Term Rentals is responsible for overseeing the day-to-day operations, guest experience, and maintenance...