REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Provider Solutions & Development

Orthopedic Trauma Surgeon Job at Provider Solutions & Development

 ...The Center for Orthopedic Specialists is hiring a board certified/board eligible Orthopedic Trauma Surgeon to join their expanding practice in the Los Angeles area. This is an excellent opportunity to work in a collaborative and supportive environment with a well-established... 

Wisconsin Staffing

Patient Services Manager 2 Job at Wisconsin Staffing

 ...Patient Services Manager 2 Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make...  ..., healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial... 

Perficient

Senior Solutions Architect Job at Perficient

 ...have a career opportunity for a Senior Solutions Architect to join our team. Job Overview: A...  ...architectures with cloud-native development, using AWS, OCP/Kubernetes, and one of Kafka, MQ,...  ...but not limited to skill sets, level of experience, applicable office location... 

Sunrun

Sales Representative - Solar Sales Job at Sunrun

 ...commission, flexible schedules, and world-class support, our Sales Specialists are helping homeowners save money and switch to clean energy, while building incredible careers. 2024 Highlights ~50% of our first year Sales Specialists earned $100,000+~ Top 10%... 

Mizuhosi

Model Maker Job at Mizuhosi

 ...patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.Job Summary The Model Maker sets up, programs and operates machines, such as: CNC milling machines, CNC lathes, drill presses, and band saws, to fabricate...