REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Nurchure Staffing Solutions

Home Health Registered Nurse (Part-Time) Job at Nurchure Staffing Solutions

 ...Job Title: Home Health Registered Nurse (16 Hour Part-Time) Location: Northbrook, IL 60062 Employment Type: Part-time Overview: Provide in-home healthcare services to patients in the Northbrook, IL area while delivering quality nursing care in a home setting.... 

Double Arrow

Delivery Helper - Amazon Packages - $17 Job at Double Arrow

 ...Double Arrow, LLC, an Amazon Delivery Service Partner (DSP), is looking for enthusiastic, high performing team players. Established...  ...of age or older to apply. Must have a good to excellent driving record. Must be able to speak, read and write in English.... 

IST Management

Part-Time (On-Call) Office Services Clerk Job at IST Management

 ...Part-Time (On-Call) Office Services Clerk Consider a new, rewarding career today as a Part-Time (On-Call) Office Services Clerk with IST Management Services! Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage... 

Prestige Capital Group

Gas Station Attendant Job at Prestige Capital Group

 ...Prestige Car Wash and Gas is a family-owned and operated company...  ...ever-expanding family as Gas Station Attendant . Candidates like you...  ...Prestige? Up to$19 per hour Full Benefits Package: Medical,...  ...match, and more (available to full-time employees) Great opportunity... 

Qualdoc

Powder Coater Job at Qualdoc

 ...Title: Powder Coater Location: Newport News, VA Shift: 1st Shift Wages: TBD ($17 - $22 per hour expected; higher wages may...  ...Description The Powder Coater applies electrostatic powder coatings to sheet metal parts using manual spray guns and automated...