REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Gubelin Gem Lab

Photo and Copy Editor Job at Gubelin Gem Lab

Job description Gubelin Gem Lab, founded nearly a century ago, specializes in the analysis of gemstones for the jewelry trade.Our New York lab is looking to add a member to our team to assist with product photography, Adobe Suite editing, and additional administrative...

Britt Medical Search

Physician / Neurology / Pennsylvania / Locum or Permanent / Neurologist Opening Southeast of Erie, PA - Immediate Position, $50k Sign-On Bonus Job Job at Britt Medical Search

Seeking a well-trained BC/BE General Neurologist for an outpatient opportunity in a growing community hospital setting in northwestern Pennsylvania. Highlights: Full-time, employed position, available immediately! The candidate should enjoy patient interactions...

Staffing Ninja

Staff Electrical Power Engineer Job at Staffing Ninja

 ...Job Title: Staff Electrical Power Engineer Location: Davenport, IA (Full Time, Onsite) Salary Range: $100,000 $115,000 / year Industry: Aerospace / Aviation / Defense Job Category: Engineering - Electrical About the Role Our company is seeking a... 

MDH Office of Enterprise Technology

Information Technology Manager Job at MDH Office of Enterprise Technology

 ...managerial level direction and coordination of all aspects of information technology activity for the Office of Enterprise Technology (OET) at...  ...001 Company Description The Maryland Department of Health promotes and improves the health and safety of all Marylanders... 

Bethel University

Adjunct Psychology Faculty Job at Bethel University

 ...Job Description Job Description Adjunct Faculty for Psychology and Behavioral & Social Sciences The Psychology Department at Bethel...  ...is seeking adjunct faculty to fill both online and classroom teaching positions when needed. Qualifications: Ph.D. or Psy.D....