REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

The Reserves Network

Model Home Atttendant Job at The Reserves Network

 ...Job Description Job Description Model Home Attendants / Host / Hostess for New Home Builders Pay Rate: $12.00 per hour Location: Waller, TX Summer Hours: 10:00 a.m. 7:00 p.m. Mon-Sat; 12:00 p.m. 7:00 p.m. Sunday Winter Hours: 10:00 a.m. 6:00 p.... 

SummitMedia LLC

Account Executive/Marketing Strategy Lead Job at SummitMedia LLC

 ...SummitMedia is looking for an enthusiastic and highly motivated Marketing Strategy Lead to sell radio and digital advertising to local...  ...weekly sales meetings and one on one meetings with General Sales Manager. Maintain accurate records of all sales calls, meetings,... 

Adecco

KitchenAid Manufacturing Assembler Job at Adecco

 ...st- $20.34/hr. & 3rd- $21.50/hr.** If youre looking for a manufacturing job, then look no further! Adecco is looking for candidates who...  ...thrive in a fast-moving environment for this Manufacturing Assembler position at KitchenAid Global, in Greenville, OH, and we are... 

Summit Recruiting Group LLC

Psychiatric - Mental Health Physician Assistant Job at Summit Recruiting Group LLC

 ...NP/PA Psychiatric Opportunity: Othello, WA - Located 60 miles from Yakima; 150 miles from...  ...candidates. Under the supervision of the Physician Preceptor and within the framework of...  ...the National Association of Physicians Assistants. Technical Skills: - Ability to use... 

BJC

MRI Radiology Technologist (Part-Time Weekend Option Pay) - Memorial Belleville Job at BJC

 ...Additional Information About the Role BJC HealthCare System is hiring a Part-Time MRI...  ...Degree or Trade School equivalency (or higher level of education) Registered Technologist...  ..., General Radiology (X-Ray Tech), Entry Level, Radiologic Technologist, Radiographer...