REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Impact Recruiting Solution

Job #1520 - Licensed Master Social Worker (LMSW) - Bronx, NY Job at Impact Recruiting Solution

 ...JOB TITLE (#1520): Licensed Master Social Worker (LMSW) - Bronx, NY New graduates are welcome to apply Impact Recruiting Solutions is currently seeking a Licensed Master Social Worker to fill an opening with a multi-specialty practice located in Bronx, New York... 

Belay Technologies

Senior Software Engineer Job at Belay Technologies

 ...Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Senior Software Engineer to join our intel team. You will be supporting CNO and working alongside the ATPG customer, to understand operational requirements to design, develop... 

Together SC

Chief Conservation Officer Job at Together SC

POSITION SUMMARY The Chief Conservation Officer (CCO) is a member of the Senior Leadership Team and a key strategic partner to the CEO, COO/General Counsel, Controller, and Chief Advancement Officer. The CCO leads the organizations conservation vision and ensures that... 

PetSitter.com

Pet Sitter Wanted - Albuquerque, New Mexico Pet Sitter Needed $20 Daily Rate Job at PetSitter.com

 ...lover in Albuquerque, NM? I'm currently looking for a reliable and caring pet sitter to help take care of my beloved dogs. If you have experience in dog walking and pet sitting, I'd love to hear from you.My daily rate is $20.0, and I'm seeking someone who is committed to... 

Santander Holdings USA Inc

I-Banking Business Controls & Risk Management, Associate Job at Santander Holdings USA Inc

 ...I-Banking Business Controls & Risk Management, Associate at Santander Holdings USA Inc summary: The Associate in I-Banking Business...  ...services sector, particularly the products and services of a commercial or investment bank. Advanced understanding of the...