REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

N2NMT2g1U2FQYnlkWUpaOGdXM1NoamRUTkE9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Aramark

Lead Cook - Labcorp Drug Development Job at Aramark

The Lead Cook is responsible for cooking and preparing food using standard recipes and production guidelines while following food safety, food handling, and sanitation procedures. The individual in this role should safely handle knives and equipment including grills, fryers...

NYC Careers

Graphic Design Intern Job at NYC Careers

 ...New Yorkers in thirteen languages. Job Description The Graphic Design Intern will report to members of the Design team and assist...  ...power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and... 

Ochsner Health

ED Tech - PRN - Kenner Job at Ochsner Health

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate. Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees...

New York Technology Partners

Salesforce Developer (Only W2 or Selfcorp) (Reston) Job at New York Technology Partners

 ...Job Title: Salesforce Developer (Only W2 or Selfcorp) Location: Reston, VA Position Type: Contract Job Description: The client is seeking a Specialized Developer V to design, develop, and implement applications using Salesforce to support business requirements... 

Grand Rapids Chair CO

Powder Coater Job at Grand Rapids Chair CO

 ...Powder Coater About the Organization Are you looking for a company that values work-life balance, offers benefits like tuition reimbursement...  ...involved with the finishing of metal products, including powder coat and paint finishes, with the goal of manufacturing a quality...