Job Description

Job Description

Job Description

IMPORTANT:

-RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

-RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.

A Fortune 500 Pharmaceutical company is looking for motivated and experienced Call Center Representatives who have a passion for helping people while working from home!

APPLY TODAY!!!

Position: Remote Call Center Representative

Role : Temp-to-Hire

Pay: $16/hr. Paid Weekly + Benefits

Schedule: 8hr Shift between 8am-10pm EST. Mon-Fri

Projected Start Date: November 2025

Qualifying States: Florida, Georgia, Arizona, Utah, Louisiana, Tennessee, Texas, Alabama, Virginia, Ohio, Mississippi, Missouri, Oklahoma, Arkansas, and Nevada

Job Details:

• Handle high volume inbound calls.
• Outbound calls if depending on department needs.
• Working with carriers to ensure coverage of medication on behalf of the patient
• Provide excellent customer service and patient support
• Verify insurance and patient information
• Answer inbound calls and assist patients with their concerns regarding their prescription benefits
• Gathering and reviewing patient billing and medical information
• Operating according to the guidelines of the Federal Health Care Program
• Equipment Provided

Job Qualifications:

• Must have a minimum 1 year of recent customer service experience in a call center (NO EXCEPTIONS)
• Quiet workstation with high-speed internet and wired modem connection (REQUIRED) *Mobile hot spots are NOT accepted*
• Healthcare experience is a plus but not required.
• Great written and verbal skills.
• No time off allowed the first 90 days. (NO EXCEPTIONS)
• Ability to multi-task and use of dual monitors.
• Great work attitude and willingness to help others
• HS Diploma/Equivalent

If interested, please apply with updated resume OR email an updated resume to [email protected] for further consideration. In your email add "SHIP CSR" in the subject line.

Only updated resumes (reflecting 2025) will be reviewed, no outdated resumes will be considered.

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