Job Description
Receptionist | Willow Creek Behavioral Health | Green Bay, Wisconsin
About the Job: 32 hrs per week (four 8-hr shifts, including every other weekend)
3:00pm to 11:00 pm
Starting at $16 and higher based on experience
The Administrative Clerk performs general clerical duties in accordance with the office procedures of the facility. Responsibilities include answering telephone calls from switchboard, connecting caller with appropriate party, paging overhead when appropriate, responding to inquiries, receiving Hospital visitors and various administrative and clerical duties required to support the hospital staff and patients.
Roles and Responsibilities: •Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
•Pages individuals over the central paging system as requested and according to hospital policy.
•Greets, welcomes, and directs individuals entering the Hospital promptly, assuring that all visitors, vendors and other guests are registered in the Hospital Visitor's Log.
•Provides assistance to patients and employees, such as making change, checking valuables, providing meal tickets, and providing postage as requested.
•Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
•Handles facility inquiries and provide general information.
•Maintains petty cash fund.
•Performs cash receipt batch write-up including G/L coding.
•Accepts payments on patient accounts and writes receipts.
•Notifies facility staff of visitor's arrival.
•Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
•Keeps track of inventory and works with supply vendors to ensure a well-stocked office.
•Copies, files and updates paper and electronic documents.
•Assists in managing hospital census by discharging and updating patient accounts, when necessary.
•Performs data entry as assigned.
•Provides clerical support to other departments, as needed.
•High School diploma or equivalent required.
Why Willow Creek Behavioral Health?Willow Creek Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Willow Creek Behavioral Health is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served. Summit BHC
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