Job Description

St. Lukes HealthBrazosport Hospital is located on a beautiful 25-acre campus in Lake Jackson Texas. Offering state-of-the-art diagnostic and comprehensive treatment services our hospital is home to a 154-bed patient tower level III trauma center advanced cardiac care center and full-service multidisciplinary cancer center. Our team consists of over 100 board-certified physicians and nearly 600 highly skilled employees to meet our patients medical needs. South Brazoria Countys premier healthcare system St. Lukes HealthBrazosport Hospital is dedicated to providing quality care with compassion for the communities we serve.

Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties with in the clinic.

1. Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
2. Answer phone calls and direct them appropriately
3. Schedule appointments according to office guidelines.
4. Obtain accurate patient and insurance information, collecting copays and deductible amounts.
5. Copy/Scan patient access related hardcopy materials into the correct location in the electronic medical record.
6. Prepare charts for patient appointments making sure all necessary information is complete.
7. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
8. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
9. Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
10. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
11. Perform other duties as assigned.

• High School Diploma or Equivalent required
• Medical Receptionist experience

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