Product Owner IVR:•Serve as Product Owner for IVR Applications that supports Client Global Customer Service and Operations•Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies•Own the creative process of generating, developing, and curating new ideas, determining which ideas should be promoted into features to push the strategy forward•Responsible for documenting, reviewing and approval of the requirements for each feature. Help drive the desired user experience, contained within the IVR •Leverage metric and data analysis derived from application performance/availability, call center, user satisfaction surveys, user feedback and technical incidents to identify opportunities, recommend and ensure the delivery of solutions and enhancements Support UAT Testing by helping define UAT test scenarios, review UAT test cases and support UAT testing team•Prioritize and resolve issues and defects through collaboration within the delivery team and across the organization Product Owner, CTI Genesys Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. Diverse Lynx
...thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants... ...livestock, crops, produce safety, food systems, meat cutting, farm tools and equipment, and farm business management. Work with...
Class C Driver JobStreet SweepingPay: $34.19 per hr part timeNoneHow to apply for this Driving JobFill out a Gary's Job Board application. That same application can be used to apply to as many jobs as you'd like. Create a Driver's Account.Person to Contact...
Why Renewal by Andersen? On our marketing team, no two days are the same! Put your entrepreneurial spirit and creativity to use generating marketing leads and driving brand awareness. A reputation that stands apart We've installed more than 6 million windows...
...Description Job Description Job description: The Outside Sales Representative will drive revenue growth with new and existing accounts... ...Job Type: Full-time Benefits: 401(k)~401(k) matching ~ Dental insurance ~ Flexible schedule ~ Health insurance ~ Paid...
...believe memorable experiences bring people together and strengthen our brand. Were looking for a highly organized and creative Events Coordinator to plan, manage, and execute events that inspire, engage, and deliver results. Whether its a corporate function, community...