Product Owner IVR:•Serve as Product Owner for IVR Applications that supports Client Global Customer Service and Operations•Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies•Own the creative process of generating, developing, and curating new ideas, determining which ideas should be promoted into features to push the strategy forward•Responsible for documenting, reviewing and approval of the requirements for each feature. Help drive the desired user experience, contained within the IVR •Leverage metric and data analysis derived from application performance/availability, call center, user satisfaction surveys, user feedback and technical incidents to identify opportunities, recommend and ensure the delivery of solutions and enhancements Support UAT Testing by helping define UAT test scenarios, review UAT test cases and support UAT testing team•Prioritize and resolve issues and defects through collaboration within the delivery team and across the organization Product Owner, CTI Genesys Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. Diverse Lynx
...Now Hiring: Insulated Metal Panel & Clean Room Carpenter Carpenters Local 1846 Mississippi Carpenters Local 1846 is seeking skilled... ...and assembly of insulated metal panel systems and clean room construction in industrial, commercial, and specialized environments. This...
...components and device services, performing design and code reviews, implementing... ...achieve.Basic Qualifications 2+ years of web protocols, common security attacks, and remediation... ...posted until filled. Applicants should apply via our internal or external career site.
...Campus Recruiter Flow Traders is looking for a Campus Recruiter to join our HR & Recruitment team in New York. The ideal candidate is a proactive self-starter who thrives in a results-oriented environment. This is a unique opportunity to join a leading proprietary...
...Job Description Position: Photo Producer Location: Culver City, California Duration: Contract Job ID: 170668 Job Overview: The Photo Producer will be responsible for managing and coordinating all aspects of photo production, ensuring high-quality...
...This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Executive Recruiter. In this high-impact role, you will partner with senior leadership to define and optimize hiring strategies for executive and senior-level...