Product Owner IVR:•Serve as Product Owner for IVR Applications that supports Client Global Customer Service and Operations•Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies•Own the creative process of generating, developing, and curating new ideas, determining which ideas should be promoted into features to push the strategy forward•Responsible for documenting, reviewing and approval of the requirements for each feature. Help drive the desired user experience, contained within the IVR •Leverage metric and data analysis derived from application performance/availability, call center, user satisfaction surveys, user feedback and technical incidents to identify opportunities, recommend and ensure the delivery of solutions and enhancements Support UAT Testing by helping define UAT test scenarios, review UAT test cases and support UAT testing team•Prioritize and resolve issues and defects through collaboration within the delivery team and across the organization Product Owner, CTI Genesys Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. Diverse Lynx
...Head Start Cooks (Continuous Recruitment) page is loaded Head Start Cooks (Continuous Recruitment) Apply remote type Onsite locations Oshkosh, WI Appleton, WI Menasha, WI Shawano, WI Seymour, WI posted on Posted 8 Days Ago job requisition id JR10000581 Current...
...States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing...
...the combined talents of our entire team. Help us help others, and join Team Unum today!General Summary:We're seeking an Agile Product Owner to join our team!This role blends strategy and delivery, partnering with IT and business stakeholders to define the roadmap,...
...application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected]. Applicants have rights under Federal Employment Laws: E-Verify Program Participant: Federal Express Corporation...
...Job Description We're hiring CDL-A Tanker Truck Drivers with Hazmat and Tanker endorsements and 1 year of tanker experience within the last 3 years. If you want strong earnings, modern equipment, and a driver-first culture, this is a great fit. If you want to speak...