Job Description

• The Phlebotomist I supports patient care by greeting patients, answering questions, and maintaining a professional and safe environment.
• This entry-level role assists in lobby management, customer service, and will be trained in phlebotomy skills.
• The position plays a key role in creating a positive patient experience while ensuring accuracy, confidentiality, and organizational professionalism.

• bility to greet and assist patients with care and compassion.
• Manage patient check-ins using kiosks or handheld devices.
• Willingness to learn phlebotomy skills and provide support during downtime or breaks.
• High level of customer service skills.
• bility to maintain a safe and professional environment.
• Keyboard/data entry skills.

• 1-2 years of client-facing customer service experience (required).
• No prior phlebotomy experience required.

• ssist patients upon arrival and address questions or concerns.
• Maintain waiting area integrity and support workflow.
• Learn and perform phlebotomy duties once trained.
• Maintain required records and documentation.
• Follow daily procedures accurately and on time.
• Promote a positive organizational image through professional interactions.

• Strong communication and patient-care mindset.
• Willingness to learn new skills and grow within the organization.

• Customer service.
• Basic computer and data entry.
• bility to handle patient interactions with sensitivity and professionalism.

• High school diploma or equivalent (required).

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