Job Description

Description:* Time will be split between North Hollywood and Sunland clinics*PATIENT MONITORING NAVIGATOR JOB SUMMARYIn coordination with the healthcare team, is responsible for the duties related to CCHC's remote patient monitoring program. Duties include, (but are not limited to), assistance in starting patients on corresponding remote patient monitoring programs, monitoring and maintenance of incoming values/readings from patients, communication with all necessary parties (e.g. provider, support staff team and patient), and completion of follow-up orders. PATIENT MONITORING NAVIGATOR ESSENTIAL DUTIES AND RESPONSIBILITIESMonitors and maintains patient data portal dashboard per corresponding program.Reviews received values/readings via remote patient monitoring on the patient data portal dashboard.Communicates with and informs the provider, of any corresponding alerts as a result of received readings and/or program responses. Acts in accordance with provider orders. Acts as a point of contact for patients that have questions about devices related to the corresponding remote patient monitoring program and app. Assists with the loading of device app(s) and performs device accuracy test(s)/calibration(s), as needed, for corresponding program pathways. Conducts training on the program devices, including but not limited to:What the device type isHow to utilize/operate the device(s) it, How often to utilize a device/devices Transmission of data between a device/devices onto a program appProvides patient education/teaching as needed, in relation to the corresponding remote patient monitoring program.Travel between assigned locations. Assures timeliness of services rendered to patientsPerforms related work as requiredParticipates in huddles with provider MA team, as directed. Reports equipment or supply needs to corresponding supervisor.Maintains files/data/information as they related to program needs and expectationsConducts mailings and calls to patients, as needed. Documentation into the EHR patient recordOther duties as assigned.Requirements:PATIENT MONITORING NAVIGATOR EDUCATION, TRAINING, AND EXPERIEINCE :Bachelor's degree in Health Education, Public health, Health Sciences, or related field OR CMA licenseAbility to travel between clinicsBilingual in English/Spanish required.Ability to use technologyAbility to provide training on program device(s)PATIENT MONITORING NAVIGATOR PAY RATE: $23 - $25/hourPATIENT MONITORING NAVIGATOR BENEFITS:Medical, Dental and Vision – 100% paid by EmployerLife Insurance and Accidental Dismemberment – 100% paid by EmployerPaid HolidaysPaid Time Off401K401K MatchingFlexible Spending AccountFringeSupplemental InsuranceWe are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA Country Fair Chance Hiring. Compensation details: 23-25 Hourly WagePIfd90a70da7e0-26276-36072064

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