Job Description

Job Description and Duties

Join the Application Development Bureau and play a vital role in shaping the future of criminal justice technology! As part of our team you’ll design, implement, and maintain statewide information systems that directly support law enforcement efforts. We value innovation and collaboration, offering you the chance to work on impactful projects that enhance public safety. Be part of a mission-driven organization where your skills can truly make a difference!

The Office Technician (OT) assigned to theCalifornia Law Enforcement Telecommunications System (CLETS) Administration Section is responsible for providing clerical support to the section, the CLETS Advisory Committee, and the Standing Strategic Planning Subcommittee. The OT must be able work independently and confidentially; prioritize assignments; demonstrate superior skills in grammar, punctuation and typing; and exercise tact, discretion and sound judgment when working with the Department of Justice and law enforcement personnel.

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You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

• A fingerprint check is required.
• Clearly indicate JC – 455681 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.
• If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma .  An official transcript will be required prior to appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent customer service skills
• Strong organizational and multitasking abilities
• Ability to prioritize tasks and mange time efficiently with strict deadlines
• Attention to detail
• Ability to maintain effective working relationships with others
• Ability to communicate effectively with team members, clients, and other stakeholders
• Professional phone and email etiquette
• Strong decision-making skills and resourcefulness in handling atypical questions/situations

Benefits

Please access this link for information on benefits afforded to employees who work for the State of California - .

Statement of Qualifications

The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.

For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.

1. Describe a situation where you took the initiative to solve a problem in the workplace. How did you approach the situation?
2. What does excellent customer service mean to you?
3. How do you handle workload while maintaining accuracy and efficiency? How would you prioritize tasks if you were given a list of urgent requests?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.
  

Job Tags

Permanent employment, Full time, Immediate start, Remote job,

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