Job Description
Position: Mortgage Operations Supervisor Department: Mortgage Operations Location: Wichita, KS Status: FT Salary Responsibilities and Expectations 1.Mortgage Loan Operations
- Train new hires on job function.
- Continuous coaching and training with mortgage operations staff, loan processing and rate lock desk.
- Keep up to date on all Operations procedures & back up staff when needed.
- Assist VP of Mortgage Operations with any tasks assigned
- Learn Encompass Admin.
- All Mortgage Operations staff in Loan Processing and Rate Lock Desk will report to the Mortgage Operations Supervisor.
- The Mortgage Operations Supervisor will report to the VP of Mortgage Operations Officer.
2.Other Tasks
- Create and update mortgage departments training guides.
- Balance mortgage General Ledger's daily/weekly to ensure accuracy.
- Balance Appraisal and Mortgage Insurance DDA's weekly.
- Approve Employee's bi-weekly time for payroll.
3.Mortgage Loan Compliance
- Ensure loans are in accordance with state and federal regulations such as, but not limited to, RESPA, HMDA and Fair Lending Practices.
- Keeps informed of the changing rules and regulations pertaining to both private and government-insured mortgages.
- Consistently works in accordance to published department sales and service standards.
- Benchmark of less than 5% error ratio as documented through Quality Control reports, Internal Audits, External Audits and Regulatory Examinations.
- Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information security, and Suspicious Activity reporting requirements.
4.Perform other duties as assigned or required.
Required Skills & Education - Highly self-motivated and a driven individual
- 3+ years mortgage operations experience
- Previous management experience required.
- Excellent problem-solving skills to identify client needs and resolve problems
- High school degree or equivalent
- Other
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability. #ind1 Equity Bank
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