Join the WINNING TEAM at IGT Global! IGT is seeking a Lottery Field Services Technician in Cape Girardeau/Rolla ,MO.The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.
Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.
Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.
Maintain equipment to promote continuous operation of IGT equipment.
Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component.
Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch.
Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items.
Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon.
Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.
IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):
High school degree or GED equivalent required.
1 - 2 years of experience in a customer service related position
1 -2 years of experience in technical repairs
Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors.
Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance (e.g., from a parked vehicle to a point within the Retailer's location or to the rooftop of the retailer's location). Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when working with tools and work with moving parts and electrical current. May work at heights (rooftop) for installation of equipment, work in close quarters and/or; be exposed to inclement weather during some installations.
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
-#LI-LF1
...the cloud-based software industry. This is a hybrid position based in Draper, Utah. Responsibilities: Develop and execute email marketing campaigns to increase engagement, retention, and revenue. Collaborate with other teams, such as the campaigns team, to come...
...About This Opportunity We are seeking Full & Part-Time Travel Consultants from the USA, Mexico, United Kingdom, Australia, or Spain to join our dynamic team and turn their passion for travel into a rewarding career. As a 1099 independent contractor, you...
...Family Management Consulting Travel Required Up to 25% Clearance Required None What You Will Do The State and Local Government practice provides individuals the opportunity to serve our States, Counties, Cities, Non Profit, and Multi-lateral clients in...
Job Description Job Description Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary...
Garver seeks a Project Manager - Hydrology and Hydraulics to join our growing Transportation Team in South Oklahoma City, OK with the ability to collaborate with clients and design engineers on engineering projects for federal and state agencies, municipalities, and other...