Live Chat Agent Job at Aquatic Development Group, Los Angeles, CA

NjhYT2hwdVJNYnlRYVpKOWcyVFRoenBTTkE9PQ==
  • Aquatic Development Group
  • Los Angeles, CA

Job Description

Job Description

Job Description

ADG designs and builds waterparks and recreational water and mountainside attractions for all types of venues from amusement parks and resorts to ski mountains and small aquatic settings. Our innovative InDepthTM approach focuses on our client’s success by utilizing a unique revenue generating design philosophy that we apply to every project, whether for a complete waterpark design/build or single product manufacture and install. All of our products and designs, from WaterfrontsTM and FlowRiders® to Mountain Slides and Coasters, are developed to create an experience for our client’s customers that encourage incidental purchases, entice repeat visits and increase length of stay.

ADG is the leading expert in recreational environments designed to draw diverse crowds, maximize revenue and increase guest satisfaction, having installed more than 90% of all wave systems in the U.S. and providing design/build and equipment services to more than 4,000 public, scholastic, leisure resort and amusement facilities worldwide.

We are seeking a friendly and efficient Live Chat Agent to join our customer service team. In this role, you will be responsible for assisting clients and potential customers through live chat on our website, providing information about our services, answering questions, and ensuring a positive experience for all users.

Responsibilities

  • Engage with visitors via live chat on our website to provide information about our design, planning, and construction services.
  • Answer questions regarding project timelines, service details, product specifications, and pricing.
  • Assist with scheduling consultations or meetings with our design and construction teams.
  • Address and resolve customer inquiries or issues promptly and professionally.
  • Maintain accurate records of chat interactions and follow up on any unresolved issues.
  • Collaborate with other team members to ensure consistent and high-quality service.

Qualifications

  • High school diploma or equivalent; additional customer service or communication training is a plus.
  • Proven experience in a customer service role, preferably in a live chat or support capacity.
  • Excellent written communication skills with a strong attention to detail.
  • Strong problem-solving skills and the ability to handle multiple inquiries simultaneously.
  • Familiarity with live chat software and basic computer applications.

Benefits

  • Health insurance
  • Paid time off

Job Tags

Worldwide,

Similar Jobs

843045256

Cost Estimator Job at 843045256

 ...We are looking for proactive, adaptable and motivated Cost estimator with 2 years of experience overseeing multiple complex projects...  ...supervision. Location: Pomona, CA (twice a week), rest of week remote Critical Tasks and Responsibilities Responsible for executing... 

Endeavor Schools, LLC

Preschool Assistant Teacher-Hiring Bonus Job at Endeavor Schools, LLC

 ...Build a Career with Meaning and Enhance Your Future Come join us at Heritage Montessori-Huntington Beach as a Preschool Assistant Teacher! $1,000 Hiring Bonus-Payable in 2 installments. ($500 paid out at 30 and 60 Days) Employee must be in good standing to receive payout... 

Boston Medical Center (BMC)

Chief Nursing Informatics Officer Job at Boston Medical Center (BMC)

 ...Job Description The Chief Nursing Informatics Officer (CNIO) is responsible for strategic and operational nursing leadership in the development, deployment, re-engineering, optimization and integration of clinical information systems to support clinicians and patient... 

TEKsystems Careers

Bilingual Administrative Coordinator Job at TEKsystems Careers

 ...Job Title: Bilingual Administrative Coordinator Location: Baltimore MD (ON-SITE NOT REMOTE) Schedule: Mon-Friday 8AM-5PM *Job Summary...  ...regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity,... 

Smith Ready Mix

Heavy Truck and Equipment Mechanic - New Carlisle, IN Job at Smith Ready Mix

 ...Description Job Description Smith Ready Mix, Inc. Diesel Mechanic New Carlisle, IN: Since 1949 Smith Ready Mix, Inc...  ...need experience in a similar role and similar industry; Heavy Diesel Mechanic, Mixer Truck Mechanic Functional Responsibilities: Perform...