Job Description
JOB SUMMARY
The Leasing Agent is responsible for maintaining occupancy levels set by the Community Administrator.
Day to day responsibilities include showing and leasing apartments to potential residents, gathering and preparing information required for tax credit and affordable housing.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
• Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.
• Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
• Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
• Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
• Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates and ensuring that lease renewal documents are signed and implemented on time.
• Responds quickly and courteously to residents and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential)
SUPERVISORY DUTIES:
KEY CONTACTS
Maintains critical relationships with the following: Staff, residents and vendors.
KNOWLEDGE, SKILLS AND ABILITIES:
This position requires the incumbent to have a High School diploma or general equivalency diploma (GED) plus one-year of marketing or related experience in a busy, professional office environment. Must have proficient verbal and written communication skills. Competent computer skills, including MS Office and knowledge of office equipment is required. Individuals must possess a positive attitude, high level of flexibility, effective communicator, and detail orientated with strong organizational skills. Must be able to work with minimal supervision, focus on completing assigned tasks in a timely manner, and a willingness to get involved. Must have an ability to work on multiple projects simultaneously. Must maintain good relations with residents and staff. Ability to handle confidential information professionally. Knowledge of Fair Housing Laws preferred.
SPECIAL REQUIREMENTS
Must have:
PHYSICAL REQUIREMENTS:
Work is performed primarily while sitting at a desk, using a personal computer, and analyzing printed documents for extended periods of time. Must be able to carry up to 35 pounds. Moderate noise levels. Frequent walking, grasping, carrying, bending, crouching, and reaching in order to perform duties for the position.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
...Licensed Hair Stylist - Let Your Talent Pay Off Create. Earn. Grow. Repeat. At Hair Cuttery, stylists aren't just employees, they're the magic behind the mirror. We give you the tools, technology and training to turn your talent into serious earnings and real career...
...continues to be a unique organization, and each location maintains its individual personality. Whether driving locomotives, powering offshore platforms or keeping the lights on after a storm, Nidec electric power generation products impact the world on a daily basis. With...
Job Opportunity At Cranberry Supermarket Our Sales Clerks are responsible for helping ensure our guests' needs are met. Our Sales Clerks are assigned to a primary area, but, in addition to your primary area, you will also be fully trained and able to assist customers...
...opportunity to work as a Companion or as a Personal Care Provider. No experience necessary, we will train the right candidate with the correct... ...: (Create your own schedule) Full Time or Part Time -Long Hours & Short Hours Shifts ~401(k)~ Employee discount ~...
...Job Description Job Description Previous experience working with concrete preferred but not required. Job Responsibilities: Load and unload materials, Install Form Work, preform general labor work, effective and safe use of power tools and install concrete....