Job Description

IT Tech Support
Indianapolis, IN
Full time

Provide IT Infrastructure support to manufacturing plant employees and resources. Troubleshoot problems, collaborate with regional team lead and escalate quickly and accurately when appropriate.

DAY IN THE LIFE :

Provide technical operational support for manufacturing plant-related client desktops, handheld devices, Laptops, Process PCs, and Servers and software, Printers, and Label printers, network Switches, Routers, Firewalls, Phones, and Wireless/WIFI access points.
Accurately document problem information with ticketing process provided
Make use of technical acumen and skills as well as managed services team knowledge to resolve problems and escalate problems appropriately.
Communicate as needed with regional lead and corporate offices
Properly produce appropriate / requested documentation for all work processes
Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems, and performing troubleshooting activities

REQUIRED EXPERIENCE AND SKILLS:

Experience supporting Outlook, Windows, Word, Excel, and other desktop and mobile applications
Good time management and ability to work independently
Strong communication skills including ability to translate technical information and directions to non-technical staff
Microsoft and CompTIA certifications highly preferred

THIS IS NOT a remote position and requires you to be working onsite daily as a part of a Managed Services Team. Apply in confidence for immediate consideration.

Job Tags

Full time, Immediate start,

Similar Jobs

Rawlings Sporting Goods Company Inc

2025 Summer Internship- Legal Job at Rawlings Sporting Goods Company Inc

...Job Description Job Description Internship Posting Summer Intern Legal Department Rawlings Summer Internship Program 2025 Rawlings Sporting Goods provides the finest quality sporting goods equipment and products to the worlds greatest players and to those...

Data Cloud Merge

Entry Level Business Analyst Job at Data Cloud Merge

...understand the steps of the data analysis process.Assist Supply chain analysts with automating reporting functionality using Power BI tools,... ...in TableauQualificationsBachelors or Masters Degree in Business, Finance, Technology, Computer Science, Engineering or any discipline...

Powerback Rehabilitation

Program Lead - Occupational Therapist (OT) Job at Powerback Rehabilitation

.... As the leader in physical, occupational, speech, and respiratory therapies... ..., plus our Journey Travel Program lets you work across... ...collaboration with licensed therapists, the Clinical Operations Area... ...of progressively responsible OT experience. * They must have...

AZ Sales Group

Marketing Team Member Job at AZ Sales Group

...Santa Fe Springs market. Please do not hesitate: we have 3 openings that we are looking to fill ASAP. Start working IMMEDIATELY! No experience necessary! Looking for professional, energetic individuals with good communication skills! Opportunity for...

Disability Solutions

Assistant Professor - Educator of Geology, UC Clermont College Job at Disability Solutions

...Job Overview The University of Cincinnati (UC) - Clermont College invites applications for an Assistant Professor - Educator in Geology position beginning fall semester of 2025. This position will not be sponsored. To apply for this position, you must be a US citizen...

IT TECH SUPPORT Job at GreySource, Indianapolis, IN

Nk1ES2g1S2ZNcmlSYUpWN2dHL1dnenBYTUE9PQ==