Job Description
Job Summary:
We are seeking a detail-oriented and proactive IT Manager to oversee and manage our IT operations nationwide. The ideal candidate will be based out of our corporate office in Pleasanton, CA, and will be responsible for the administration, troubleshooting, and optimization of IT systems across multiple locations. This role requires extensive experience in managing IT services, supporting helpdesk operations, and coordinating IT resources to ensure the seamless operation of our business nationwide.
Key Responsibilities:
* Oversee day-to-day IT operations for multiple locations across the country, ensuring systems, networks, and technologies are operating efficiently.
* Manage and resolve helpdesk tickets, providing timely troubleshooting and technical support for staff across various locations.
* Lead the setup and configuration of IT infrastructure for new office locations, ensuring all systems are installed, tested, and operational before launch.
* Develop and enforce IT policies and procedures to maintain security, data integrity, and system reliability.
* Work closely with department heads to identify and address technology needs, including hardware, software, and network solutions.
* Provide excellent customer service and maintain high levels of follow-through on IT issues or requests, ensuring user satisfaction.
* Travel to other company locations as required to support IT installations, troubleshooting, and system upgrades.
Requirements:
* Must be flexible to travel to our new locations across the nation.
* Must have experience in an IT Management role overseeing multiple locations.
* Great expertise with helpdesk tickets and troubleshooting.
* Experience with new location set up procedures
* Excellent costumer service and good follow through
Salary: 75k -85k
Company Description
Epic Personnel Partners, LLC is a privately held woman-owned staffing firm. We value our relationships as well as your time and wish to make the most of all our interactions. We spend time listening to your needs to ensure we fully understand what you are looking for, the challenges you face, and the goals you seek to accomplish by working with us. Our goal is to add value to by sourcing, interviewing, and placing the right person in the right position. We accomplish this by utilizing cutting-edge technology, which enables us to reach out to a larger pool of professionals to identify the best fit.
We do not just focus on the academic background and on experience of a candidate, but also on the personality type and the candidate's habits and interests. Our approach allows clients to see and assess the applicants even before they meet the potential candidate. We have a proven track record of success, providing staffing and recruitment services to clients for more than two decades. Visit us at epicpp.com to discover more about our organization. Epic Personnel Partners, LLC is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Epic Personnel Partners, LLC is a privately held woman-owned staffing firm. We value our relationships as well as your time and wish to make the most of all our interactions. We spend time listening to your needs to ensure we fully understand what you are looking for, the challenges you face, and the goals you seek to accomplish by working with us. Our goal is to add value to by sourcing, interviewing, and placing the right person in the right position. We accomplish this by utilizing cutting-edge technology, which enables us to reach out to a larger pool of professionals to identify the best fit.\r\n\r\nWe do not just focus on the academic background and on experience of a candidate, but also on the personality type and the candidate's habits and interests. Our approach allows clients to see and assess the applicants even before they meet the potential candidate.\r\n\r\nWe have a proven track record of success, providing staffing and recruitment services to clients for more than two decades.\r\n\r\nVisit us at epicpp.com to discover more about our organization.\r\n\r\nEpic Personnel Partners, LLC is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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