FirstFour Group , the premier source for specialized Information technology recruitment, is currently seeking an IT Support Technician on behalf of our client, a growing IT Services Company in Panama City, Florida. In this role, you will be responsible for providing technical support, maintaining computer systems and networks, and ensuring the smooth operation of our customers’ IT infrastructure, computers, and servers. You’ll work closely with end-users, diagnosing hardware and software issues, and delivering timely solutions to support our customers’ businesses.
THIS IS AN ONSITE ROLE IN PANAMA CITY BEACH, FLORIDA. LOCAL CANDIDATES ONLY. NO RELOCATION OR VISA ASSISTANCE WILL BE PROVIDED.
Accountabilities
• Provide first- and second-level support for desktop, laptop, printer, and peripheral issues.
• Install, configure, and maintain hardware and software systems.
• Troubleshoot and resolve network connectivity issues (LAN/WAN, Wi-Fi, VPN).
• Perform routine system maintenance, including updates, backups, and virus protection.
• Set up user accounts, permissions, and passwords in accordance with company policy.
• Maintain inventory of IT assets, hardware, and software licenses.
• Assist in the deployment of new systems and upgrades.
• Document technical procedures, configurations, and solutions.
• Provide technical support both in-person and remotely via phone, email, or remote desktop tools. • Collaborate with other IT staff to support large-scale projects and rollouts.
Qualifications
Required:
• Bachelor degree or equivalent combination of schooling and experience in Computer Science, Information Technology, or related field.
• Greater than 3 years of experience in a technical support or IT services role.
• Strong knowledge of Windows and macOS operating systems.
• Familiarity with Microsoft 365 Online, Active Directory, and common business software.
• Basic understanding of networking protocols and concepts (TCP/IP, DHCP, DNS).
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and work independently or in a team environment.
Preferred:
• CompTIA A+, Network+, or other relevant certifications.
• Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow).
• Exposure to virtualization technologies (e.g., VMware, Hyper-V).
Our client offers a competitive base salary as well as benefits including health, life, and matching 401k. There is ample opportunity for career growth. For immediate and confidential consideration, please apply today.
...technology, electrical engineering, or a related field is preferred. ~3-5 years of experience as an electrician in a shipyard or marine environment. ~ Strong knowledge of electrical systems, including generators, motors, and communication systems. ~ Ability to read...
...and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities...
...meaningful difference in the lives of the patients you serve. As a Physical Therapist, you will provide rehabilitative services for the... ...Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery...
Healthcare Product Consulting - NetworX Consultant (Remote)Job Summary : The NetworX Product Consultant is responsible for providing customers with application domain expertise related to TriZetto NetworX functionality. This role involves conducting requirements discovery...
Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds whether youve been an administrative...