FirstFour Group , the premier source for specialized Information technology recruitment, is currently seeking an IT Support Technician on behalf of our client, a growing IT Services Company in Panama City, Florida. In this role, you will be responsible for providing technical support, maintaining computer systems and networks, and ensuring the smooth operation of our customers’ IT infrastructure, computers, and servers. You’ll work closely with end-users, diagnosing hardware and software issues, and delivering timely solutions to support our customers’ businesses.
THIS IS AN ONSITE ROLE IN PANAMA CITY BEACH, FLORIDA. LOCAL CANDIDATES ONLY. NO RELOCATION OR VISA ASSISTANCE WILL BE PROVIDED.
Accountabilities
• Provide first- and second-level support for desktop, laptop, printer, and peripheral issues.
• Install, configure, and maintain hardware and software systems.
• Troubleshoot and resolve network connectivity issues (LAN/WAN, Wi-Fi, VPN).
• Perform routine system maintenance, including updates, backups, and virus protection.
• Set up user accounts, permissions, and passwords in accordance with company policy.
• Maintain inventory of IT assets, hardware, and software licenses.
• Assist in the deployment of new systems and upgrades.
• Document technical procedures, configurations, and solutions.
• Provide technical support both in-person and remotely via phone, email, or remote desktop tools. • Collaborate with other IT staff to support large-scale projects and rollouts.
Qualifications
Required:
• Bachelor degree or equivalent combination of schooling and experience in Computer Science, Information Technology, or related field.
• Greater than 3 years of experience in a technical support or IT services role.
• Strong knowledge of Windows and macOS operating systems.
• Familiarity with Microsoft 365 Online, Active Directory, and common business software.
• Basic understanding of networking protocols and concepts (TCP/IP, DHCP, DNS).
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and work independently or in a team environment.
Preferred:
• CompTIA A+, Network+, or other relevant certifications.
• Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow).
• Exposure to virtualization technologies (e.g., VMware, Hyper-V).
Our client offers a competitive base salary as well as benefits including health, life, and matching 401k. There is ample opportunity for career growth. For immediate and confidential consideration, please apply today.
...Gainesville is seeking a BE/BC Pediatrician to add to their group. Offering a very nice employment package including PTO, malpractice, health insurance, a competitive salary and loan repayment. Accepts J1 and H1B visa candidates. 5 days a week/40-hour week required. FL687-PED...
...Growth opportunities performing essential work to support Americas food distribution system Safe and inclusive working environment,... ...quality standards are met and tomaintain the efficient flow of product through the production process. Functions as a team member...
...Mechanical Piping Designer Bradford, Pennsylvania | Full-Time | First Shift (4x10 Schedule Potential) At Allegheny Bradford Corporation, precision meets passion and your next career move starts here. We are seeking a detail-oriented Mechanical Piping Designer...
...revitalized. We strive for a culture that values diversity and inclusivity and our Estheticians love that the team atmosphere feels like working with a second family. We are seeking Licensed Estheticians who are looking for a long-term role in a stable and positive...
Customer Support Supervisor Location Mayodan, NC : This job is not eligible for Visa sponsorship or relocation. The primary role of the Customer Support Supervisor is to ensure customer needs and company objectives are met, while mentoring and guiding Customer Support...