The Health Care Assistant is a key member of the patient care team and vital to MSU Health Care clinical operations. Under the direction of licensed healthcare professionals, the role performs a variety of clinical and administrative support tasks in the outpatient clinic. The Health Care Assistant provides support for physicians and other clinicians in the delivery of high-quality health care. The successful candidate will perform front and back-office duties as needed.
MSU Health Care spans 46 adult and pediatric specialties committed to high-quality patient care and is the academic medical center of Michigan State University! MSU Health Care provides exemplary care in our communities to support the research and academic missions of MSU Health Sciences. MSU Health Care is a network of organizations (some public and some private) that are operated or managed as part of an integrated health system with a single mission to improve the health of Michigan. Delivering next-generation health care experiences requires a new way of thinking. Reimagining the delivery of health care is the foundation of our mission! If you are interested in working in an environment where you can make a difference, consider MSU Health Care for your career. We offer a competitive salary and an excellent benefits package, including tuition assistance, medical/dental/life/long-term disability, paid time-off and an excellent retirement package!
Minimum RequirementsKnowledge normally acquired through a high school education; six months to one year of related and progressively more responsible or expansive work experience in a medical office setting or in a clinical setting performing routine health assessment tests; or an equivalent combination of education and experience. Requires experience in the use of word processing and database software, a specified medical course such as Certified Nursing Assistant, Certified Medical Assistant, Licensed EMT/EMT-P, or Phlebotomy. Requires knowledge of electronic medical record and patient scheduling systems and Medical Billing/Medical Terminology experience.
Desired QualificationsFamiliarity with medical terminology; experience in scheduling, screening, and confirming medical appointments using a computerized information system; current or prior experience obtaining/checking authorizations; experience scanning documents and handling a multi-line phone system. Prefer one year of work-related experience in a medical office clinical setting with medical terminology. Must have a strong desire and/or experience to work with a patient population that is diverse socially, financially, and ethnically. Must have the ability to work independently and collaboratively with minimal supervision completing assignments accurately. Prefer Medical Assistant certification within 1 year of hire. Current BLS certification preferred.
Equal Employment Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application MaterialsCover Letter
Resume
Work HoursWork hours are typically 8:00 A.M. 5:00 P.M., but may vary as necessary to accommodate clinic operations.
Website Summary of Physical DemandsThe job requires significant physical effort and involves carrying charts and medical equipment, assisting in ambulating and lifting patients.
Summary of Health RisksExposure to human blood, serum, and other body fluids; and materials covered under Universal Precautions; TB risk or work within three (3) feet of patients in a health care setting; wear a respirator.
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