Job Description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role 

Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our clients. We’re eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients.

People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis.

Responsibilities 

• Complete all Onboarding requirements within 2 weeks of start date 
• Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in
• Respond to all email and Slack communication promptly (within 48 hours of receiving a communication) 
• Review the curriculum aligned to group assignment prior to group start time 
• Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour
• Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum 
• Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed 
• Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture
• Following all operational policies and procedures as indicated by Charlie Health best practices 
• Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members
• Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches 
• Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents
• Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards
• Maintain and model professional ethics, including appropriate boundaries and confidentiality
• Other duties as assigned

Requirements 

• Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our clients
• Master’s degree in mental health or related field required (see below for full list)
• Experience working with a wide range of ages, including children, teens, young adults, and adults clients
• Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus)
• Passionate about the benefits of group treatment and skilled in conducting group treatment 
• Ability to work effectively in a team
• Creative and engaging, especially over video!
• The technical ability to run effective telehealth sessions
• Reliable WIFI connection when meeting with clients
• Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis
• Part time 1099 role

Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits  here.

The Provider Experience at Charlie Health:

• Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable.
• Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients.
• Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing.
• AI-Powered Documentation: We know that clinical documentation can be extremely cumbersome. At Charlie Health, providers have access to an AI-powered virtual scribe that streamlines clinical documentation and summarizes key points of client sessions.

Example Master's Degrees:

• Master of Science (M.S.) in Mental Health Counseling
• Master of Arts (M.A.) in Counseling Psychology
• Master of Social Work (M.S.W.) with a concentration in Mental Health
• Master of Science (M.S.) in Clinical Mental Health Counseling
• Master of Arts (M.A.) in Marriage and Family Therapy
• Master of Arts (M.A.) in Clinical Psychology
• Master of Science (M.S.) in School Counseling
• Master of Science (M.S.) in Rehabilitation Counseling
• Master of Science (M.S.) in Applied Developmental Psychology
• Master of Arts (M.A) in Education (with experience in behavioral health)
• Master of Education (Ed.M) (with experience in behavioral health)

Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. 
Please note that this role is not available to candidates in Illinois.

Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here . Please note that the cost for this background check will be paid for in full by Charlie Health.

#LIRemote

Our Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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