German Customer Advisor Job at Speakit, Long Key, FL

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  • Speakit
  • Long Key, FL

Job Description

Job Title

Are you fluent in German and passionate about helping customers? Join an international team providing top-quality support to users of a leading tech company. In this role, you'll ensure customers have a smooth experience, resolving inquiries efficiently and professionally.

Responsibilities

  • Assist customers with their online orders, deliveries, payments, and returns.
  • Handle sensitive information in accordance with company policies.
  • Work closely with internal teams, carriers, and financial institutions to resolve issues.

Proactively identify and escalate complex problems when necessary. Contribute to maintaining high customer satisfaction across all channels.

Speakit

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