Job Description
The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.
GM DUTIES AND RESPONSIBILITIES:
Oversee the operations of the hotel.
Hold regular briefings and meetings with all head of departments.
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
Lead all key property issues including capital projects, customer service and refurbishment.
Handling complaints, and oversee the service recovery procedures.
Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Ensure all decisions are made in the best interest of the hotels and manage
Deliver hotel budget goals and set other short and long term strategic goals for the property.
Developing improvement actions, carry out costs savings.
And other things we can discuss once we meet.
...*Proven track record of managing client relationships and driving sales growth. *Strong understanding of e-commerce platforms (Walmart/Retail Link specifically) and digital marketing strategies. *Excellent communication, negotiation, and presentation skills. *Strong...
...As a member of the Corporate Financial Planning and Analysis Department, the Analyst will work with Wakefern management for the Produce Division to make strategic... ...established by the division (4 days on-site, 1 day remote). Core Competencies Communicate Effectively...
We are looking for a Visual Arts Teacher for an International School based in Shanghai. This is a full-time position starting from August 2025 academic year. About the schoolLocated in Minhang District, this bilingual boarding school for children aged 6-18 merges the Chinese...
...global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll... ...and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in...
...Caring Team at NMC Health! Looking for a meaningful role in healthcare? NMC Health in the Wichita Metro Area is hiring an Operating Room Assistant to join our award-winning team! In this role, you will: Help with operating room setup and cleanup Restock and...