Job Description

We are working with a well-established non-profit organization who is looking to bring on a Support Coordinator to their existing team.

Responsibilities:

• Process and print donor acknowledgment letters and tribute cards, then prepare them for mailing.
• Manage donor inquiries via email and phone.
• Handle data entry and ensure accurate reconciliation of donation records.
• Perform routine data cleanup
• Assist the Development Director in researching potential donor profiles.
• Record donations, pledges, gifts, cash, checks, and online contributions in Salesforce.
• Monitor the database for errors
• Provide general assistance to the team and take on additional tasks as directed by management.

Qualifications:

• Bachelors degree (preferred)
• 2-4+ years of experience
• Ability to input and retrieve accurate data from Salesforce and use Excel and Salesforce dashboards for reports
• To perform the job successfully, an individual must demonstrate the following:
• Professionalism, exemplary customer service people skills, and common courtesy.
• Punctuality, exceptional organizational skills, and meeting deadlines.
• Exceptional work ethic, problem solving and active listening skills; patience when relaying accurate information to others.
• Outstanding verbal and written communication skills; acute mindfulness, accuracy, and neatness.

Job Tags

Similar Jobs