Job Description

About This Role

At GigaML, we're shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers. Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.

With multi-year contracts secured across several industries (closed the best crypto and food delivery companies of YC) and a large Series A round at $XXXM valuation that recently closed with investors such as Y-Combinator, Nexus VP, and Tier 1 investors, we're on track to power the next trillion voice interactions.

Why Join Us?

- Momentum: Be a part of a team that has seen validation from both customers and investors alike

- Ownership: Be a key contributor to cutting-edge ML projects transforming industries and influence the company's technical direction

- Growth: Develop yourself alongside top-tier engineers and founders

P.S. We've been endorsed on YC's Light Cone podcast 4 times by Partners Harj Taggar and Garry Tan (who personally invested in GigaML)

AI customer service agent for B2C Companies

Benefits & Perks
On-demand snacks, meals, and coffee to keep you fueled
Full health, dental, and vision coverage
Wellness allowance
Equinox Membership
Extremely competitive total compensation

Job Details
3-5 of experience

Of relevant professional experience

Salary

$150k - $300k

Equity

Competitive Equity

Visa Sponsorship

H-1B, O-1, OPT

Employment Type

Full-Time position

Job Tags

Full time, Visa sponsorship, H1b,

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