Job Description
Field Engineer (L2 or higher) for a Managed Service Provider (MSP) – Positive, passionate, and hardworking people needed!
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The Company
Olmec Systems has been providing our area the best in managed IT support services since our inception in 1996. We measure our own success by every client success, and nothing makes us happier than to be judged by the company we keep. Olmec Systems provides the highest levels of customer service, expert support, and the best in technology solutions to all our clients.
The Position
We provide IT support for Windows and Mac-based networks of small to medium-sized businesses across various industries. The Field Engineer role involves traveling to client offices for in-person support, as well as occasional work from our Denville, NJ office. Candidates must use their own vehicle for travel, with mileage and tolls reimbursed. Responsibilities include handling a range of IT issues from Level 1 (e.g., password resets, hardware troubleshooting, PC/equipment deployment & relocation) to Level 2 (e.g., Windows server maintenance, firewall troubleshooting, LAN/WAN technologies, Microsoft 365/Google Workspace administration, and special projects). Field Engineers will collaborate with senior engineers on complex issues, gaining exposure to advanced technologies and opportunities for skill development.
We seek energetic, focused individuals with strong troubleshooting abilities, a desire to learn, and the capability to solve challenging problems independently. This client-facing role requires excellent communication skills, including the ability to explain technical concepts in simple terms and write clearly. Strong interpersonal skills are essential.
You Should Apply
We Are Looking For Someone Who:
Technical requirements
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