Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Field Based Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patient and/or Community Organizations and directed toward the most appropriate, least restrictive level of care. They also Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member. As aField BasedCommunity Health Worker(CHW), you will act in a liaison role with Community Organizations/members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinant of health such as transportation, housing, and food access.

Schedule: Monday through Friday between the hours of 8:00 am to 5:00 pm Arizona Time Zone. This position is a field-based position with a home-based office. You will work from home when not in the field.

Location: Phoenix, Tucson, Chandler, Mesa, Tempe and surrounding communities in Arizona. Local travel up to 60% and mileage is reimbursed at current government rate.

If you reside in Phoenix, Tucson, Chandler, Mesa, Tempe and surrounding communities in Arizona , you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Create a positive experience and relationship with the member
• Keep the member out of the hospital by supporting regular visits to their primary physician
• Keep member actively engaged with their primary physician
• Support the member to ensure pick - up of their Rx
• Proactively engage the member to manage their care
• Provide member education
• Support transitions of care
• Help to keep members compliant with their care plans
• Partner with care team (community, providers, internal staff)
• Knowledge and continued learning of community cultures and values
• May conduct member assessments if needed
• Performs other duties as assigned

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