Job Description

The Opportunity:

The Director of Education is responsible for overseeing the Dr. Barbara Sturm Education department, adapting and implementing education programs & operations in the North America market. This dynamic role offers a unique opportunity to contribute to the brand’s success in a highly competitive luxury beauty market, including implementing successful training programs and enhancing our consumer service offerings. This role will require close partnership with the UK-based Global team as well as local cross functional teams to develop new concepts and initiatives for the local market.

The ideal candidate is adaptable, passionate about skincare, a content wizard and highly skilled at coaching, team management and leadership. They will need to drive a culture of collaboration, communication and respect, thrive in a retailer environment, and possess a solution-oriented attitude. Facilitation experience in classroom and virtual environments, self-motivation and engaging public speaking abilities are critical.

What you’ll get to do:

Education

• Partner closely with Global and NA Regional Sales Teams to align trainings and events towards business and brand objectives for the North America market
• Create and execute Education-related protocols, tools and materials to drive client loyalty & retail sales
• Manage the operational effectiveness of educational programs in alignment with marketing strategies, ensuring market growth
• Drive Education department’s creative projects, including program and class collateral, class formats, as well as relevant video and digital educational assets for NA retailers
• Establishes and maintains comprehensive information system on all Education materials relating to product knowledge, sales techniques, promotion programs, and system/procedural requirements

Training

• Guide and teach Field Sales Teams in clienteling, link-selling, outreach, sell-through and special events to build NA business
• Plan, coordinate and execute advanced seasonal training seminars for retailer beauty specialists, beauty advisors, and corporate teams
• Create a framework for training within the local US & Canada markets, implementing new and existing training tools
• Evaluate and modify training content to meet business needs, maintaining training budget and materials inventory
• Build on-the-job education at counters through face-to-face coaching sessions that reinforce seasonal training objectives
• Plan, allocate, and manage products, collateral, and equipment for ongoing trainings and events

Events

• Partner with Marketing and Sales teams on promotion campaigns, identifying event opportunities, and product needs to achieve business goals
• Position collaborates with US Marketing on the development of concepts for services, collateral, techniques and classes to support launches
• Assess event prospects/opportunities to determine the best strategy and appropriate level of support
• Demonstrate expertise in the use of store experience resources and evangelize events as a tool to drive store business initiatives
• Evaluates Special Events and reports recommendations/issues to Account Executives

We’d love to meet you if you have:

• 5+ years of relevant experience, preferably in the USA field and/or industry
• Aesthetician license required
• Strong leadership: sets high workplace standards, values, and expectations while providing clear direction and priorities
• Responsible for curriculum strategy, team performance objectives, and clear communication
• Skilled in organizing, designing, and delivering market trainings from brief to execution
• Proficient in Microsoft Word, Excel, and PowerPoint, with the ability to customize presentations and integrate videos
• Strong presentation, coaching, and public speaking skills, including experience at large-scale events
• Knowledge of digital education and expertise in skincare, makeup, fragrance, and luxury/prestige brands
• Minimum 20% travel required

As required by New York City salary transparency law, effective November 2022, the expected base salary for this position ranges from $140,000.00- $150,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.

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