Customer Success Manager - German Speaking Job at Abnormal Security, Myrtle Point, OR

N012UGlKcVJNN3VYWkpaL2cyVFhnRDVXTXc9PQ==
  • Abnormal Security
  • Myrtle Point, OR

Job Description

Employer Industry: Cybersecurity Software Solutions

Why consider this job opportunity:

  • Opportunity for career advancement and growth within the organization
  • Engage with high?level executives at Fortune 500 companies
  • Work in a dynamic environment focused on customer satisfaction and retention
  • Develop and nurture strategic relationships with clients
  • Chance to have a direct impact on customer success and product adoption


What to Expect (Job Responsibilities):

  • Serve as the voice of the customer to provide internal feedback for maximizing customer value and retention
  • Schedule and deliver Business Reviews to demonstrate ROI, leading to renewals and expansion
  • Increase customer adoption of key platform features to maximize ROI and ensure satisfaction
  • Establish trusted advisor relationships with customers to guide best practice usage of the platform
  • Monitor customer health and proactively address potential risks or issues


What is Required (Qualifications):

  • 2+ years of experience in a Customer Success Management role, with 5+ years in an enterprise SaaS support environment
  • Fluency in both English and German
  • Strong experience in building executive?level relationships, particularly with CISOs and CIOs
  • Bachelors degree in Computer Engineering, Computer Science, Electronics and Communications Engineering, or equivalent experience
  • Proven ability to communicate effectively at all organizational levels, both internally and externally


How to Stand Out (Preferred Qualifications):

  • Strong technical troubleshooting skills and experience with Internet and networking technologies, including email security products
  • Familiarity with case management systems and CRMs (e.g., SFDC / JIRA)
  • Action?oriented mindset with the ability to integrate inputs across functions into scalable solutions
  • Demonstrated ability to educate customers on new product features and best practices


We prioritize candidate privacy and champion equal?opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top?tier employer.

#J-18808-Ljbffr

Job Tags

Immediate start,

Similar Jobs

Cardinal Point Homeland Security Group

Armed Security Supervisor Job at Cardinal Point Homeland Security Group

Join to apply for the Armed Security Supervisor role at Cardinal Point Homeland Security Group1 day ago Be among the first 25 applicantsJoin...  ...Hodgkins, IL $74,160.00-$120,480.00 4 days agoArmed Security Guard (Camp Bondsteel - Kosovo) Overseas Chicago, IL $75,970.80-$92,... 

Global Partners

Floating Store Manager - Jiffy Mart Job at Global Partners

 ...Job Description: The Floating Store Manager (FM) is responsible for the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level... 

EFI Global

Fire Investigator, IAAI-CFI Job at EFI Global

 ...applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public... 

Outlier AI

Entry-Level Infrastructure Analyst Job at Outlier AI

 ...Bachelors degree or higher (or currently enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear, concise, and engaging writing to explain decisions or... 

Rudman & Winchell LLC

ATTORNEY - CIVIL LITIGATOR Job at Rudman & Winchell LLC

 ...Description Job Description Description: Rudman Winchell, a general practice law firm, is seeking a highly motivated and experienced attorney specializing in Civil Litigation to join our busy legal team. The ideal candidate will have a strong background in handling civil...