Customer Service Representative Job at Domino's Franchise, Washington DC

N012T2hwV2VOTGlYYUpKeWhtWFNoamxRTWc9PQ==
  • Domino's Franchise
  • Washington DC

Job Description

Job Description



The main requirement for Domino's Customer Service Representatives (CSRs) are to have a
positive personality, a clear and highly energetic voice, be at least 16 years of age or older, and he or she must also be people oriented. CSRs need to speak with customers throughout their shift in a welcoming and knowledgeable way, so they must know how to deal with various customer related issues or be comfortable handling guests. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed, which is trained for the first 3 weeks upon hire. We encourage anyone with a warm smile and can do attitude to apply! We can train the skills needed to be successful in the position with the right attitude!


While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.


Some specific duties of Domino's CSRs include:

  • Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
  • Opening and maintaining customer customer accounts by recording and updating account information
  • Preparing and packaging food products
  • Collecting payment and handing out orders to customers
  • Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
  • Maintaining financial accounts by processes customer adjustments
  • Contributing to team effort by accomplishing related requests as needed

Qualifications



We will ensure you are trained and have a positive learning experience when you join our team. Pay range for all CSRs is $16.66-$16.66, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.

CSRs must:
  • Be 16 years or older
  • Be attentive to detail
  • Be customer oriented, friendly and energetic (a bubbly personality)
  • Have cash management skills (basic math)
  • Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise (we follow WA minor labor laws which limit 16-17 year old workers to 23 hours per week)
  • Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed (multitasking)

Additional Information



All your information will be kept confidential according to EEO guidelines.

Job Tags

Minimum wage, Full time, Outdoor, Shift work, Night shift,

Similar Jobs

APTIM

Business Development Manager -Solid Waste Job at APTIM

 ...Overview:** APTIM seeks a highly motivated Business Development Manager, with solid consulting experience and established client relationships, to grow and support our **Environmental** **|** **Solid Waste Services Group** . This group is comprised of subsectors that... 

AmTrust Financial Services, Inc.

Senior Workers Compensation Claim Adjuster Job at AmTrust Financial Services, Inc.

 ...prompt and efficient investigation, evaluation and settlement or declination of insurance claims through effective research, negotiation and interaction with insureds, claimants and medical providers. The Adjuster III is often, though not always, assigned to larger or more... 

Blue Sky Hospitality Solutions

Part-Time Night Auditor Job at Blue Sky Hospitality Solutions

Night Auditor (Part-Time) - Hampton Inn Waterbury The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the...

Borg & Ide Imaging

Radiology Assistant Job at Borg & Ide Imaging

 ...very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities...  ...healthcare experience. When you join us as a Radiology Assistant , you will be joining a dedicated team of professionals who deliver... 

The Bizarre Agency

Junior Event Assistant Job at The Bizarre Agency

 ...Junior Event Assistant Immediate Start / Full Time Position Looking for a dynamic start to your career? Join our team in sunny Miami!...  ...creating memorable experiences at events. This isnt an event planning role its all about being at the forefront of our promotional...