Founded in 2001, family owned and operated AireSpring is a leading provider of cloud communications, managed connectivity, and managed security. AireSpring has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
The company has built a solid reputation of integrity, reliability, and dependability with its channel partners, end-user customers, and technology partners.
We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
You will be required to work Los Angeles, California USA business hours (PT) 7:00 AM PT to 4:00 PM PT. This position will report to senior marketing personnel based in Los Angeles.
The Corporate Travel Coordinator role is responsible for cost effectively arranging, managing, and supervising the company's travel needs in accordance with corporate travel policy including obtaining necessary approvals, and communicating itineraries to employees and supervisors including maintaining accurate travel calendars.
Ensures that travel expenditures are fully optimized to obtain the best quality for the price.
Ensures travelers reach their travel destinations on time and with the right accommodations within budget and company policy guidelines. This means researching destinations and available services; booking hotels, flights, and ground transportation; coordinating activities; and ensuring all necessary documentation is accurately completed and records are maintained for analysis.
Resolves scheduling conflicts and other issues including any problems with travel or accommodations and communicating with all relevant parties.
Ensure all travel details are accurately communicated and follow up with executives and other staff about travel plans, making adjustments as needed.
Negotiate and manage contracts with travel service providers including coordinating the use of bonus miles and other rewards.
Suggest improvement and innovation in travel programs.
Training will be provided.
Works to guarantee that all expense receipts are reconciled in accordance with company accounting policies.
Fluency in written and spoken English is essential in this role.
Familiarity with booking travel within the United States and major US cities and airports, as well as travel to Philippines. El Salvador and other international destinations on occasion. An understanding of time zones is essential for success in this role.
Strong interpersonal and communication skills with strong negotiation skills.
Attention to detail.
Critical thinker and problem solver with the ability to manage costs while meeting traveler needs.
College diploma required.
Professional travel training certification highly desirable.
3+ years' experience in a travel agency with a focus on corporate service, or large corporate travel department (preferred).
Computer proficiency required. Knowledge of Microsoft Office (MS-Word, Excel) necessary with a strong proficiency in the calendaring functions of Microsoft Outlook.
Knowledge of Concur Expense Management and Travel system a major plus.
Knowledge of Quickbooks a plus.
Experience booking travel with Internet Travel sites such as Expedia, Kayak, Hotels.com as well as directly on US Airline and hotel websites required.
Working Conditions: This is a remote position. Candidates must have a reliable internet connection and a suitable workspace to effectively perform job responsibilities.
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