Job Description

Job Description

Job Description

Benefits:

• Employee discounts
• Opportunity for advancement

Concierge Job description

The Club at Ocala Preserve

A Concierge serves as a specialized customer service representative. This employee will be responsible for responding to a wide variety of consumer/guest needs to ensure a smooth and pleasant experience for the residents. Excellent communication skills and customer service skills are necessary to succeed in this role. In short, their primary duty is to be of service to consumers/guests and keep them happy.

Job Responsibilities

The expectation are to provide personal services to residents. Those services may include, but limited to:

• Greeting residents/customers
• Manage residents/customer complaints
• Taking messages
• Managing mail and deliveries
• Perform basic administrative/reception duties
• Running errands to assist residents
• Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation.
• Making dinner/event reservations for residents
• Obtaining tickets for events
• Arranging special services
• Providing or arranging for general business services for residents
• Develop network of contacts, service providers, and businesses within their communities to serve residents

Job Tags

Local area,

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