Job Description

Community Solutions Inbound Sales Representative at SPECTRUM summary:

The Community Solutions Inbound Sales Representative engages with residents in multi-dwelling unit communities to promote and sell Spectrum's TV, Internet, and Voice products. This role involves consultative sales, customer needs assessment, and building long-term customer relationships through inbound calls in a fast-paced call center environment. Success is measured by meeting sales goals, overcoming objections, and providing outstanding customer experiences.

Ambitious goal-getter. Courteous communicator. Confident problem solver. If this sounds like you, working on Spectrum’s Community Solutions Inbound Sales team may be the right next step in your career.

Our Community Solutions team keeps more than 9 million customers connected, including residents of apartments, HOAs, senior living properties, off-campus student housing, RV parks, and marinas. In this professional Sales Rep role, you’ll interact with residents living within multiple dwelling unit (MDU) communities that already have exclusive agreements with Spectrum.

BE PART OF THE CONNECTION
Spectrum is America’s fastest-growing TV, Internet, and Voice provider. By understanding our high-quality products and services, you’ll evaluate and discuss the benefits and available upgrades to new and existing customers. When you grow our network, the company grows, and your career will grow, too!

WHAT OUR INBOUND SALES REPRESENTATIVES ENJOY MOST

• Representing a Fortune 100 company and market leader
• Establishing rapport with and educating customers
• Being rewarded for effectively closing sales calls, and meeting or exceeding sales goals
• Assessing customers’ needs, selling the right technology solutions, and ensuring customers understand our bulk community agreements
• Acting as a consultant when evaluating and discussing Spectrum’s products and services
• Creating best-in-class customer experiences and developing long-term relationships to retain customers

We’re a fast-paced sales team working inside our 24/7 bustling call centers. On any given day, you will work towards meeting and exceeding sales goals, grow customer accounts, overcome objections, and handle billing or support inquiries. Depending on your schedule, hours may vary and may include weekends and holidays. If you're consultative and enjoy talking to people, you’ll feel at home inside Spectrum’s Community Solutions Inbound Sales team.

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

• Education: High school diploma or equivalent
• Experience: 6+ months of sales or related experience
• Skills: Effective communication, customer service, multi-tasking, problem solving
• Abilities: Sound judgement, motivated, results-driven, work well under pressure

Preferred Qualifications

• Experience working in a call center environment
• Mobile/Wireless sales experience
• Knowledge of cable, TV, Internet, and/or Voice products and services

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: We invest in your learning by providing paid sales training and opportunities to move up and around the company
• Competitive Pay: Earn an hourly base pay starting at $20.00 per hour along with lucrative commissions. Top performers can earn as much as $79,000 annually!
• Supportive Teams: We collaborate and encourage one another, offer coaching sessions, and want to see you succeed
• Total Rewards: Our comprehensive benefits are among the best in the industry

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefitspackage that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $18.00 and $29.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of compensation such as bonuses.

In addition, this position has a commission earnings target starting at $15,308 .

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture.

Keywords:

inbound sales, customer service, multi-dwelling units, telecommunications sales, consultative selling, Spectrum products, call center, sales goals, customer retention, wireless services

Job Tags

Hourly pay, Holiday work, Full time, Local area,

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