Job Description The Clinical Medical Assistant is responsible for participating in the provision of care for patients with hematology and oncology conditions. The Clinical Medical Assistant performs a variety of patient care duties within the construct of a multidisciplinary patient care team under the direction of a physician. He or she works with additional clinical and support staff to ensure safe, effective, quality person‑centered care. Primary Job Function Provides all care in accordance with state and federal law as well as PCI policies, standards of practice, and prescribed workflows. Provides direct patient care in the Infusion Suite and Triage Department as assigned by Nurse Team Leaders and Clinical Managers. Displays willingness and flexibility to travel to other areas and locations as needs require. Demonstrates proficiency in venipuncture and management of vascular access devices. Performs patient assessments, including vital signs, height, weight, current allergies and medications, pain level, and advance directive information. Utilizes point of care testing as prescribed by the physician or advanced practitioner to obtain blood glucose and/or prothrombin time. Performs therapeutic phlebotomy. Administers medications (oral, intramuscular, subcutaneous) in accordance with physician and advanced practitioner orders. Documents all patient interventions in real time using available software, including medication administration, procedures, education or instruction, referrals, and patient conversations. Follows protocols for the safe handling of biohazardous materials. Assists physicians or advanced practitioners with patient exams or procedures. Responds to emergency situations in PCI offices as directed by PCI policies. Responds to information requests from patients, care partners, and third‑party agents and organizations. Educates patients and care partners on plan of care within the Medical Assistant scope of practice, including subcutaneous injection technique, pre‑procedure instructions, travel instructions, medication directions, and lab results. Provides psycho‑social and emotional support to patients and care partners. Recognizes the roles of the interdisciplinary team, patient and family care partners and utilizes them appropriately as resources in planning patient care. Coordinates referrals to support services as applicable. Provides clinical information to the Revenue Cycle Management Department as requested for the purposes of claims and authorizations. Participates in prescribed research training exercises to develop a proficient understanding of clinical trials and applies knowledge gained to execute trial‑related tasks. Communicates effectively with patients, care partners, members of the healthcare team, and third‑party agents or organizations. Serves as a resource to colleagues and as a preceptor to new employees as directed by nursing leadership. Maintains a safe, clean work environment. Manages time effectively and delegates responsibility as appropriate. Utilizes resources in a responsible manner with a focus on cost containment. Accepts personal responsibility for professional development and growth. Respects and maintains confidential information; demonstrates proficiency in HIPAA concepts. Attends prescribed classes and trainings as required by the organization and the clinical department. Performs related work as directed by the organization’s management team. HIPAA Requirements Clinical Medical Assistant will have access to PHI and ePHI in the course of duties; access is limited to the minimum necessary to perform responsibilities. Qualifications Graduate of a Medical Assistant program. Basic Life Support certification. Physical Requirements Lifting, carrying, or moving objects up to 50 pounds. Frequent standing and walking. Periods of prolonged sitting. Close eye work (computers, typing, reading, writing) and fine motor skills (venipuncture, injections). Typical Working Conditions Exposure to blood‑borne pathogens; biohazardous waste; chemicals/gases/fumes/vapors; communicable diseases; electrical shock; floor surfaces; hot/cold temperatures; indoor/outdoor conditions; latex; lighting; patient care/handling injuries. Travel may be required. Use of personal protective equipment, including respirators, as needed. Benefits 401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Medical Specialty Hematology Oncology Physical Setting Clinic Outpatient Education MA Diploma or Certification (Required) Experience MA: 1 year (Preferred) License/Certification BLS Certification (Required) Job Type: Full‑time Pay: From $21.00 per hour #J-18808-Ljbffr PIEDMONT CANCER INSTITUTE
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