Job Description
Job Description
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Paid time off
- Training & development
Dear Candidate,
We are a boutique Early Intervention agency in Flushing Queens, currently looking for a passionate and experienced Case Manager to join our dedicated team. We strive to provide a friendly culture, teamwork and professionalism with all members of our ever-growing team. The right candidate will be enthusiastic, friendly, organized and committed to serving families and children in the NYS Early Intervention Program. If you feel you have the right qualifications for this position, we look forward to hearing from you.
Responsibilities
- Were seeking passionate and dedicated Early Intervention Case Managers to oversee a caseload of children receiving Early Intervention (EI) services
- You will ensure compliance with all children files so that they meet Bureau of Childcare (BCC) and Bureau of Early Intervention (BEI) regulations to avoid violations and fines, and ensure each child is working toward their Individualized Family Service Plan (IFSP)
- As an Early Intervention Case Manager, you will promote best business practices to prevent the incorrect payment of billable services, reduce costs related to audit citations, and prevent the return of erroneously billed or documented cases
- Reporting and Documentation: Run reports in digital software for Progress Reports, Gaps in Service, and other deliverables
- File Management: Request files from Service Coordinators, Parents, and Providers for children's case files
- Obtain paperwork using email, fax, and in-person meetings
- File paperwork in digital files, and upload into the New York Early Intervention System (EI-Hub)
- Family Communication: Communicate with families about services and provide in-person tours
- Explain procedures and expectations to families
- Deadline Management: Effectively manage deadlines for age-outs, closures, prescriptions, and medicals
- Administrative Support: Assist the Early Intervention Team with administrative duties such as bussing, reception, and other office procedures
- Relationship Management: Maintain positive relationships with external Service Coordinators as overseen by the Early Intervention Program Director
- File Management: Ensure all digital and center case files are up to date and compliant, with no violations during internal and external BCC or BEI audits
- Deadline Adherence: Meet all project deadlines, ensuring timely communication and responses within department guidelines
- Professional Relationships: Foster strong professional relationships with families and team members
- IFSP Monitoring: Contact Service Coordinators 4-6 weeks before the IFSP end date to ensure timely updates and compliance
- Case Closures: Complete 5 closed cases per week, maintaining high standards of accuracy and efficiency
- Customer Service: Maintain a high level of customer satisfaction with no complaints from Service Coordinators, and consider survey feedback for continuous improvement
- Training Completion: Successfully complete the training program, demonstrating competence and understanding of job responsibilities
- Time Management: Efficiently manage time to meet all responsibilities and objectives
Qualifications
- Minimum of a high school diploma or equivalent
- Experience with EI-Hub, or a similar platform, or with data entry
- Strong organizational, technical, computer, communication and interpersonal skills
- Ability to follow through on tasks and meet deadlines
- Ability to take direction and constructive feedback
- Ability to effectively work in teams
- Passionate about serving our community and mission
Benefits
- Salary and Benefits
- Salary: $44,000 - $57,000 annually
- Schedule: 9:00 am - 5:00 pm, Monday - Friday, full-time, 12-month position
- Paid holidays, PTO, and sick leave
- 401(k) program
- Valuable mentorship and hands-on supervision from experienced and qualified staff
- Opportunities for professional growth and development
- Annual Bonus
Job Tags
Holiday work, Full time, Monday to Friday,