Job Description
Bilingual Medical Records Assistant (Bengali, Urdu, Hindi)
Remote after 2 weeks on-site training
The role will also perform a variety of duties audits, inspections, and analysis of entries, and be responsible to make modifications, confirm, and/or update patient service support documentation. This will include frequent communication with participants and collaboration with various teams to effectively collect and process participant data.
JOB RESPONSIBILITIES: Complete Quality validation calls to participants, providers, and home care agencies to confirm that all services requested were received. Capture and modify any data missing by the PACE staff who submitted the original request, and communicate to all parties key updates to ensure that deliverables are achieved for the participant Completion of assessment and coordination notes into Care Compass EMR database related to participant home care services received, supplies delivered, nursing duty sheets, and other data management as necessary. Assist the Pace Services Coordinator Supervisors with a variety of tasks, including but not limited to, providing training to staff, managing, and handling escalated calls as needed. Manage and prepare confidential information, such as patient services and data summaries, quality assurance reports, root cause analysis, the financial impact of errors, etc. and use any/all sources of information (i.e.. Staff documentation errors, missing information in Care Compass, validation calls, grievances, etc.)....details upon interview. + Requirement: No experience is necessary. Willing to train! + Pay... ...Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace... ...Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs...
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