Job Description

Job Description

Job Description

About the Role:
M&F Auto Sales in Albuquerque, NM is seeking an Automotive Sales Desk Manager to join our team. This role offers the opportunity to lead and motivate a sales team, while also providing exceptional customer service and driving sales. As a Rotating Sales Desk Manager, you'll assist the GSM with running the dealership and be responsible for maximizing profitability and closing sales daily, as well as assisting between our 3 Dealerships as needed.

Responsibilities:

• Work with your sales management team to manage, and supervise the performance of the sales department
• Monitor customer traffic and oversee sales staff to enhance the customer experience and satisfaction of our customers
• Provide exceptional customer service and build strong relationships with clients
• Be proficient in our CRM software and other auto software systems for desking
• Train and onboard new sales team members
• Lead and motivate the sales team to meet and exceed sales goals
• Coach sales team through each step of the sales process and help close deals
• Oversee the sales process from start to finish, including negotiating and closing deals
• Make daily follow-up calls for all unsold clients who visit our dealership or contact via phone or internet
• Ensure salespeople follow our process and complete their paperwork accurately.
• Monitor inventory and ensure vehicles are priced competitively
• Handle customer complaints immediately and in accordance to dealership guidelines
• Keep track of our inventory
• Assess trade-ins.
• Other duties as assigned

Requirements:
Sales Management experience is preferred. Compensation level will be based on prior experience.

• Prior experience in automotive sales or management
• Maintain Professional Appearance
• Excellent customer service, organizational, and negotiation skills
• Strong leadership and team-building abilities
• Goal-oriented and enthusiastic presence in a team environment
• Proficient knowledge of dealership computer systems
• Previous industry knowledge and overall knowledge of operations, management, and customer relationships
• Valid driver's license and clean driving record
• Knowledge of how lenders work
• Must pass a drug test

About Us:
M&F Auto Sales has been a trusted name in the Albuquerque automotive industry for over 20 years. We are known for our exceptional customer service and high-quality vehicles. Our team is dedicated to providing a positive and rewarding work environment for all employees.

Job Tags

Immediate start,

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