Job Description

Job Description

Job Description

Who We Are: 

Fresh from San Diego, California, Blenders Eyewear was founded in 2012 to provide quality products at a great price. Our eyewear is for the pleasure-seekers of the world, the ones who lust for life’s adventure, and the people who will not stop until they find it. We are fueled by the ocean, the culture, and the shot of energy that hums through our little slice of the world. 

Blenders sprung to life because a lot of people felt the same way we did. We were sick of paying huge markups for brand name eyewear when we could make the same for better and for a fraction of the cost. So every time you rock your Blendz, we hope they serve as inspiration to take chances. To shoot your shot. To chase your spark! 

The future is bright at Blenders, and that’s where you come in! We’re looking for an Assistant Retail Store Manager to add to our team of smart, dedicated, and passionate people. 

About the Role: 

Reporting to the Retail Store Manager, the Retail Assistant Store Manager is responsible for driving sales by supporting store operations, community outreach, marketing events, inventory management, and visual merchandising. The Retail Assistant Store Manager spends 75% of their time on the sales floor; coaching, training and developing the team in sales, customer service, and product knowledge through the Blenders Eyewear vision.

Primary Responsibilities

• Operations: Responsible for opening and closing duties and securing all store assets; Consistently adheres to all operational policies and procedures created by head office; Ensures the store team is always properly utilizing in-store technology including Shopify POS, Sonos and RetailNext.
• Inventory Management: Ensures the store is accurately processing all POS transactions to comply with daily inventory management which includes processing inbound/outbound shipments, sales and returns; Communicates with Store Manager around inventory levels to be able to always support supply demand for expected traffic patterns; Assists with monthly inventory counts when required. 
• Visual Merchandising: Ensures visual merchandising standards are met; Maintains knowledge of current store stock levels in FOH & BOH; Plans and executes the merchandising direction given by HQ; Maintains store appearances while keeping merchandise organized; Communicates with HQ on assortment, trends, and needs. 
• Sales and Profitability: Always a sales leader on the floor while working high volume transaction days (i.e. weekends, holidays, sales) to increasing revenue; Updates and trains the staff on sales, performance, KPIs, drop dates and product launches; Reviews the schedule each week to ensure staffing levels match the stores trending sales performance and updates Store manager when needed; Audits weekly cash deposits and reviews discount spend.
• Customer Service: Trains store staff to educate every customer while providing accurate product knowledge; Instills that all employees know the importance of excellent service while holding team accountable for going above and beyond for every customer; Empowers all staff to use their best judgement in customer matters to quickly address any issues; Incentivizes the team to ensure an excellent guest experience and high Yelp and Google ratings.
• Leadership: Ensures strong partnership with the Retail Store Manager to ensure alignment & timely two-way communication; Receives feedback and makes adjustments where needed to drive sales and customer experience; Ensures the store’s team receives relevant, timely information, coaching, and feedback that enables their success and growth.
• Community Outreach & Marketing: In partnership with HQ and the Retail Store Manager, drives brand presence within the San Diego market by executing store events and community outreach; Supports Blenders Eyewear company mission by increasing community involvement; Consistently drives traffic to Cass Street and ensure that our flagship store is top of mind when local customers are making purchasing decisions. 

Why You’re Right for this Role:

• You have supervisor experience; preferably at a customer-centric retailer
• You have a passion for people development, motivating a team and comfortable providing feedback 
• You have excellent organizational skills and give clear direction and set expectations for staff
• Detail oriented with ability to multitask and prioritize work to produce desired outcomes
• You are curious and willing to question how things are done and how they could be done better
• You have a "no task is too small" attitude
• You are self-motivated and have a passion for community engagement 
• You have hands on experience using a POS and retail systems 
• You have a deep understanding of elevated customer experience
• You bring a positive, fun energy to the workplace, even when working long hours or weekends 
• Must have open availability for a flexible work schedule that meets the needs of the business, including, evenings, holidays and weekend shifts.

Position Details:

This is a full-time role and reporting directly to the Retail Store Manager. Must be able to work flexible hours Monday through Sunday (10:00AM-7:00PM).

Why Blenders: 

Besides working with some of the coolest people you will ever meet, Blenders also offers:

• We're happy to pay for superb talent and we offer medical, dental and vision benefits to full time employees. 
• 401(k) Plan 
• In addition to 13 observed holidays, we offer 15 days of PTO.
• Blenders is growing fast! We've got some incredible opportunities for learning and growth ahead.
• You’ll receive free shades and 50% off any additional products.

Blenders Eyewear is proud to be an Equal Opportunity Employer. Blenders Eyewear is committed to providing diversity and inclusion training to all employees, and we do not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon on the basis of qualifications, merit, and business need.

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