Job Description

Location: In Person – El Cajon, San Diego
Employment Type: Full-Time
Hourly Pay Range: $18.00 – $24.00 per hour

About Pacific Health Group

At Pacific Health Group , we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our programs. If you are passionate about making a difference and have the skills to lead in this dynamic environment, we invite you to join our team.

Overview

As an Administrative Assistant at Pacific Health Group, you will provide essential support to the Operations team, ensuring daily office activities run smoothly and efficiently. This includes managing communications, assisting staff and visitors, and maintaining accurate records and schedules. The role is fully on-site at the El Cajon office and is ideal for someone who is highly organized, detail-oriented, and motivated to contribute to a mission-driven organization committed to improving healthcare access.

Responsibilities

Administrative & Communication Support

• Answer and route incoming phone calls and emails promptly and professionally.
• Draft, edit, and format correspondence, memos, and meeting materials.
• Monitor shared inboxes and ensure timely responses.
• Serve as the first point of contact for staff, visitors, and vendors.
• Provide administrative assistance to the executive team and support leadership priorities.
• Greet and support members, prospects, and visitors during office visits.

Scheduling & Coordination

• Maintain staff calendars, meetings, and conference calls.
• Coordinate meeting logistics, including agendas, materials, and follow-ups.
• Assist with planning internal meetings and office events, including catering and communications.

Data, Records & Reporting

• Perform accurate data entry and update databases and tracking systems.
• Organize and maintain electronic files to ensure compliance and easy access.
• Prepare reports, spreadsheets, and presentations.
• Support department managers with ongoing tasks.

Office Operations & Financial Support

• Provide general office support (mail, supplies, vendor coordination).
• Assist with processing and tracking checks, invoices, and billing tasks.
• Facilitate communication between the El Cajon office and remote teams.

Confidentiality & Professionalism

• Handle sensitive and confidential information with discretion.
• Represent PHG positively and uphold company policies in all interactions.

Qualifications

Core Skills

• Strong written and verbal communication.
• Professionalism and discretion with confidential information.
• Excellent organizational and time management skills.
• Reliability and ability to work independently.

Technical Skills

• Proficiency in Google Workspace (Docs, Sheets, Drive, Calendar, Meet).
• Experience with Monday.com or similar project management platforms.

Experience

• 3+ years in administrative or office support roles.
• Proven ability to manage multiple priorities and meet deadlines.

Culture & Values

We are looking for team members who embody PHG’s values:

Compassion • Accountability • Collaboration • Professionalism • Reliability

Benefits & Perks

Time Off & Leave

• 160 Hours of Paid Time Off (PTO)
• 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment
• 4 Paid Volunteer Hours per Month to support causes you care about
• Bereavement Leave, including Fur Baby Bereavement

Health & Wellness

• 90% Employer-paid Employee-Only Medical Benefits
• Flexible Spending Account (FSA)
• Short-Term & Long-Term Disability | AD&D
• Employee Assistance Program (EAP)

Financial & Professional

• 401(k) with Company Match
• Monthly Stipend
• Opportunities for professional development and internal growth

Culture & Perks

• Employee Discounts via Great Work Perks and Perks at Work
• Quarterly In-Person Events
• Office Location: Fully on-site at the El Cajon office.

Equal Opportunity Employer
Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.

Job Application & Offer Disclaimer

Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include:

• Submission of a completed internal application via our HRIS system
• A formal pre-screen with our recruiting team
• Completion of a skills assessment (if applicable to the position)
• Participation in a final interview with hiring leadership
• Receipt of a formal verbal offer from our authorized hiring team

AI & Human Interaction (HI) in Recruitment

Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location.

All resumes that meet these criteria are then reviewed by HI (Human Interaction) — our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement , ensuring that every candidate is given fair and consistent consideration.

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